Since this morning, App Store on my new iPhone 5 is only returning results on Genius and Updates. All the other screens return blank. This is on cellular and wifi networks. Everything else on my phone appears to be connecting and syncing fine.
is there a problem at Apple's end or is the problem with my App Store app on my phone?
Thanks
iPhone 5, iOS 6.0.2
Double tap Home button, delete App Store from multitask-bar.
Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.
Thanks, just tried that but unfortunately no difference 😟
Try restore from backup using computer iTunes.
thanks. I was hoping to avoid this drastic step!
Do you mean restore iPhone or reztore Backup?
Do any of your (iPhone) friends have the same problem so we can be sure it's not server problem?
Do you mean restore iPhone or reztore Backup?
iPhone restore from your previous backup using iTunes.
Restore from a backup should still solve it.
I tried a restore from backup, no change I'm afraid. I am wondering if it is a server issue although I don't know anyone else who has an iPhone 5 unfortunately to ask them. I'm in the UK if that makes any difference...
Could you please provide a screenshot?
Did you really did a restore from backup in 4 minutes?
If you already have the ipsw downloaded, and you don't have much data, it is possible. It's unlikely though.
Yes, that is all it took. The phone is less than a week old, so there is probably not much data. I'll post some screenshots in a minute
Don't have any answer, book yourself in with the Apple genius and see what they can do for you.
I can only say the same thing. Contact AppleCare and see what they can do for you.
I contacted Apple who told me I'd need to speak to one of their tech advisors. After trying loads of things, I did a full restore of the phone followed by a restore from backup. This seems to have solved the problem. BUT, I don't know why it happened and to be honest I'm a bit disappointed as a newcomer to Apple that the flakiness you might associate with Microsoft is now eating into Apple.
App store broken on iPhone 5
