0 Replies Latest reply: Jan 12, 2013 6:25 AM by jennycook10
jennycook10 Level 1 Level 1 (0 points)

I have just had new screen fitted to my MacBook (old version) and now, when a friend sends me a "funny" I have a choice of Download with Zip.

but i am unable to access said email.   It comes up on my applications page but I still am unable to access. 

What do I do pls?

ps I am a technophobe so answer should preferably be in plain English - please!!