Cant Install TrekStore Ebook Reader

Hi,


I'm new here, and I haven't been able to find any information on my problem. So here goes.....


I'm trying to install eReader Suite for MAC. I have used both the version on the reader and the verion downloaded from the manufacturer. Always get the same result. I am thinking that the version for OSX 10.8.2 is not out yet. There is a 10.7 version.


The young sales people at the large electronics store where I got it were no help.


Here is what happens.

I go through the first four steps: Introduction, Terms of Service, Pravacy Policy, Find Device. When I go to Download and Install, it stops, and I get a window "eReader-Suite quit unexpectedly". This is the first part of the error message.


Process: eReader-Suite [543]
Path: /Applications/eReader-Suite.app/Contents/MacOS/eReader-Suite
Identifier: TrekStor-GmbH.eReader-Suite
Version: 1.1 (1)
Code Type: X86-64 (Native)

Parent Process: launchd [137]

User ID: 501


Date/Time: 2013-01-12 17:14:26.711 +0100
OS Version: Mac OS X 10.8.2 (12C60)

Report Version: 10


Interval Since Last Report: 206618 sec
Crashes Since Last Report: 4

Per-App Interval Since Last Report: 405 sec

Per-App Crashes Since Last Report: 3

Anonymous UUID: BD62FCA1-66C8-ADEE-A36C-AD6151921B61


Crashed Thread: 0 Dispatch queue: com.apple.main-thread


Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: EXC_I386_GPFLT


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

Posted on Jan 12, 2013 8:24 AM

Reply
4 replies

Jan 12, 2013 3:45 PM in response to sig

I'm new at this so...


Seeing as I am guessing that the reader is not yet prepared for 10.8 (as I have seen things for 10.7) I figured that "update"was what I'm looking for.


As I said at in my first post, I have tried installing off the reader, and off the manufacturer's page. The link they give for the eBook Reader Pyrus is

http://www.readerportal.de/Download/eReader-Suite/eReader-Suite-MAC.dmg

(MAC OS X (version 10.6 and above)).


but it gives me the same problem.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cant Install TrekStore Ebook Reader

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.