6 Replies Latest reply: Feb 2, 2013 2:26 AM by jchezza
nyberroithur Level 1 Level 1 (0 points)

... but I still have an active itunes match subscription (until Nov 2013) and I cannot change the country unless I cancel itunes match.

 

Is there no way to continue/keep exising itunes match whilst changing the country???? This is really not user friendly.

  • Michael Allbritton Level 6 Level 6 (16,785 points)

    No. The iTunes Match service is tied to the Apple ID and original regional store. To change you will have to contact iTunes Store support to have them cancel it. You will then be able to subscribe to the service at the new store.

  • nyberroithur Level 1 Level 1 (0 points)

    Thanks for your answer. I emailed my "new" country itunes store support about it and am still awaiting their answer. I would not mind continue using the old country's store, but what's ridiculous is that Apple TV does not work as it detectects the ISP IP address belongs to another...

     

    In  globalized world where people move regularly from one country to another, I find this very stupid from Apple.

  • Michael Allbritton Level 6 Level 6 (16,785 points)

    nyberroithur wrote:

     

    In  globalized world where people move regularly from one country to another, I find this very stupid from Apple.

    This is not entirely within Apple's control. There are local and regional laws which Apple must follow. You need to get lobbying the law makers in the countries to change the laws. Then Apple will be able to offer "one store to rule them all." Heh.

  • jchezza Level 1 Level 1 (0 points)

    As individuals we do not have the same corporate lobbying power that Apple must have globally. Why don't Apple lobby on behalf of all their customers? Surely we're paying for it anyway?

     

    I have dual residency in the US and UK yet can't access both Apple markets simultaneously for Apps, iTunes, Match etc... it's disappointing and really frustrating in the globalized 21st Century.

     

    Apple are supposed to be pushing the boundaries of technology yet not making a global stand on this front is simply driving consumers to VPNs, torrents, and dare I say it, Google!

  • nyberroithur Level 1 Level 1 (0 points)

    I was not asking for "1 store to rule them all" but merely for the possibility to change country whilst keeping iTunes Match. Finally after almost 1 month, my iTunes Match subscription has been cancelled and paid back. I managed to change the country and now I can subscribe again and upload everything again.... VERY USER FRIENDLY process

     

    I was planning to use an Apple TV in every home I have in several countries ( yes In Europe we're used to cross boarders on a very regular basis...) and use iTunes Match .... But HEH that won't happen.

  • jchezza Level 1 Level 1 (0 points)

    I agree with you enitrely... I don't want "1 store to rule them all" either. And I understand that regional differences in laws and fees when it comes to protectecting intellectual property will never allow this to happen anyway.

     

    But the concept of Match is surely embracing globalization and therefore should be above any regional country boundary - the current Apple policy seems somewhat contradictory in this sense. Match effectively blocks my ability to switch between legitimate billing addresses in different countries and ultimately stops me from shopping with iTunes in different regions - annoying to me whilst reducing Apple's bottom line at the end of the day.

     

    All I want to be able to do is have my library available online so I can stream it whenever and wherever... it's stuff I have already purchased anyway, and where I am now and where I bought it from should be irrelevant.

     

    The issue may also have to do with Apple's pricing structure from region to region. Match is $24.99 in the US and around $35 in the UK... bizarre if you ask me! And Google provide this service free of charge which is kind of irksome to loyal Apple customers.