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Since updating to iOS 6, my iPad has not been able to back up to cloud. I have more than enough storage,have deleted apps, tried manual back-ups, but back-up will not complete. I keep getting messages to back-up, but NOTHING has worked. Help!

My iPad will not back up to cloud inspite of trying everything mentioned. I have more than enough space on device. It was last backed-up on 12-12-12. Have never had this problem before. Keep getting messages that it needs backing up. Have tried multiple manual back-ups for at least 24 hrs or more, but back-up will not complete. Help!

iPad 2, iOS 6.0.1

Posted on Jan 12, 2013 8:54 AM

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Posted on Jan 12, 2013 8:55 AM

If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test: Go to...


Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options. Turn off all apps from backup and then do a manual backup. If that doesn't work, then this post will not help. If the backup works, then go back to the app list and turn some on and try another backup. If successful, keep repeating these steps. If it fails at some point, then try to zero in on the one app that seems to make the backup fail. (I had this problem and found one app failing, probably due to a corrupt data file.)


This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

2 replies
Question marked as Best reply

Jan 12, 2013 8:55 AM in response to kjm0417

If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test: Go to...


Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options. Turn off all apps from backup and then do a manual backup. If that doesn't work, then this post will not help. If the backup works, then go back to the app list and turn some on and try another backup. If successful, keep repeating these steps. If it fails at some point, then try to zero in on the one app that seems to make the backup fail. (I had this problem and found one app failing, probably due to a corrupt data file.)


This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.

Jan 17, 2013 5:28 AM in response to pvonk

Excellent suggestion. Worked perfectly for me too. I lost an iPad2 and replaced it with an iPad4 (can't be bothered with these silly iPad3, 2, 4, yada yada designations). I setup the new iPad4 by restoring the iPad2 content from the backup on iCloud. The new iPad4 works perfectly (except Google Maps and Youtube are missing) but backup to iCloud fails. However, after deleting all the apps from the backup process setup the backup now works perfectly .. and I have begun the slow process of adding more apps (and sill see which app cauxes. the crash of the backup to iCloud.

Since updating to iOS 6, my iPad has not been able to back up to cloud. I have more than enough storage,have deleted apps, tried manual back-ups, but back-up will not complete. I keep getting messages to back-up, but NOTHING has worked. Help!

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