HT201359: How iTunes Store purchases are billed
Learn about How iTunes Store purchases are billed
-
All replies
-
Helpful answers
-
-
Jan 23, 2013 5:36 PM in response to Nielby KOYNCHA25,tHERES NO "SEND RESET SECURITY..... "
WHAT WILL I DO NEXT? TNX.
-
Feb 3, 2013 3:57 PM in response to KOYNCHA25by xtinayanyuk,RIGHT IM SO ****** I CAN'T GET ANYTHING ON MY PHONE, I HAVE TO PLUG IN MY PHONE AND THEN DOWNLOAD!!!!!!
-
-
Aug 26, 2013 8:59 PM in response to Stooooooofby tybaby24,dose anyone know how do do this rest mess cuz there is so much stuff that i have to download
-
Sep 16, 2013 6:07 PM in response to Nielby Annabel-Salamanca ,Hi everyone. I have the same problems. I tried many times, I don't have a rescue email. That's why I tried other option but it's not working until now. Please help me how to solve this problem I can't download any games.
-
by King_Penguin,Sep 16, 2013 10:29 PM in response to Annabel-Salamanca
King_Penguin
Sep 16, 2013 10:29 PM
in response to Annabel-Salamanca
Level 10 (135,480 points)
iTunesIf you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312
-
Sep 16, 2013 11:43 PM in response to King_Penguinby Annabel-Salamanca ,Thank you so much. But, I tried many times this all options but it's not working. I tried to call them I can't contact them. I feel pity this all options because it's not working all.
-
Oct 6, 2013 9:36 AM in response to Annabel-Salamancaby matan_raz,I can not reset the security questions
No this option
-
Oct 6, 2013 9:41 AM in response to matan_razby King_Penguin,If you don't have a rescue email address : http://support.apple.com/kb/HT5312
then you will need to contact Apple to get them reset : http://support.apple.com/kb/HT5699
if your country isn't listed on that page then try this page to contact support : https://ssl.apple.com/emea/support/itunes/contact.html
-
-
-
-
Nov 17, 2013 8:53 AM in response to stubforkby King_Penguin,If you have a rescue email address : http://support.apple.com/kb/HT5312
If you don't have a rescue email address then contact Apple : http://support.apple.com/kb/HT5699