3 Replies Latest reply: Jan 12, 2013 12:59 PM by BDAqua
E-Claire Level 1 Level 1 (0 points)

Hi,

 

I'm trying to import my contacts (which are in .vcf format) to Address Book but I get the error message 'no importable cards found'. When I open up the vCard with Text Edit I get what looks like ecyrpted content - I've added an example below.

 

Can anyone help? I'm a little worried I may have lost ALL of my business contacts!

 

Thanks,

Claire

 

 

SafeGuard FileEncryption

Copyright © 1998-2010 Sophos Group and Utimaco Safeware AG

 

 

ENCRYPTED FILE.

   X     ∞ 8*D ” ‰¸‹ß°FæÛÈ¢ Ç

Å/

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iMac, Mac OS X (10.5.7)
  • BDAqua Level 10 Level 10 (120,300 points)

    So what's with this SafeGuard encryption? Do you have it installed now?

     

    A .vcf file should look like regular text?

     

    BEGIN:VCARD

    VERSION:2.1

    ADR;WORK:;;P.O. Box ***;Salmon;Idaho;83467;United States

    TEL;WORK:208-756-****

    TEL;WORK;FAX:208-756-****

    EMAIL;INTERNET:3wishes@*******.com

    ORG:Syner*****, Inc.

    URL:http://www.*******d.com/ec_store/

    END:VCARD

     

    Do you have eMails from all your contacts still?

  • E-Claire Level 1 Level 1 (0 points)

    Sadly no, I stored my them on a laptop I've handed back to the company I used to work for, I exported my contacts in advance to make sure I still had them!

     

    I don't know anything about safeguard encryption, could this be something installed on the company laptop?

     

    Thanks in advance!

  • BDAqua Level 10 Level 10 (120,300 points)

    Very likely it is installed on the company laptop, likely used for security purposes, & sadly, you're lost without it, & not sure if you can get that app, or if it'd even be useful without the original setup.