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Jacobsen01 Author

Level 1

4 points

Facetime

When I ask Siri to make a Facetime call to my sister who is in my contacts, it tells me I need to set up an account, which I have already done. When I go to facetime in settings I enter my details and it tells me it is verifying but then goes back to entering my email and password. I have tried the troubleshooting web pages but this doesn't help!! Any ideas?

Posted on Jan 12, 2013 4:22 PM

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Best reply

Level 8

46,839 points

Posted on Jan 12, 2013 5:01 PM

Does your sister have an Apple device? Has she set up Facetime?

Using FaceTime http://support.apple.com/kb/ht4319

Troubleshooting FaceTime http://support.apple.com/kb/TS3367

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8

Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268

Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245

iOS: About Messages

http://support.apple.com/kb/HT3529

Set up iMessage

http://www.apple.com/ca/ios/messages/

Troubleshooting Messages

http://support.apple.com/kb/TS2755

Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/

Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90

 Cheers, Tom 😉

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1 reply

Best reply

Level 8

46,839 points

Jan 12, 2013 5:01 PM in response to Jacobsen01

Does your sister have an Apple device? Has she set up Facetime?

Using FaceTime http://support.apple.com/kb/ht4319

Troubleshooting FaceTime http://support.apple.com/kb/TS3367

The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting

http://tinyurl.com/a7odey8

Troubleshooting FaceTime and iMessage activation

http://support.apple.com/kb/TS4268

Using FaceTime and iMessage behind a firewall

http://support.apple.com/kb/HT4245

iOS: About Messages

http://support.apple.com/kb/HT3529

Set up iMessage

http://www.apple.com/ca/ios/messages/

Troubleshooting Messages

http://support.apple.com/kb/TS2755

Setting Up Multiple iOS Devices for iMessage and Facetime

http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l

FaceTime and iMessage not accepting Apple ID password

http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/

Unable to use FaceTime and iMessage with my apple ID

https://discussions.apple.com/thread/4649373?tstart=90

 Cheers, Tom 😉

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Facetime

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