2 Replies Latest reply: Jan 12, 2013 10:35 PM by Linc Davis
dean14 Level 1 Level 1 (0 points)

I cannot boot my imac.  It stops booting at the grey apple screen.  I have tried the fsck and if gives me an error "disk0s2:  I/O error"  cannot seem to get it to come back.  any ideas?


G5, Mac OS X (10.4.5)
  • 1. Re: I cannot boot my imac.
    Kappy Level 10 Level 10 (226,805 points)

    Repair the Hard Drive and Permissions

     

    Boot from your Tiger Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.

     

    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.


    If this doesn't work, and it might not, then you can get Disk Warrior as suggested abob or reformat the drive and reinstall OS X.

  • 2. Re: I cannot boot my imac.
    Linc Davis Level 10 Level 10 (118,295 points)

    The boot drive is failing, or you have some other hardware fault.

    Back up all data immediately, then make a "Genius" appointment at an Apple Store to have the machine tested.

    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to bare metal from any of them.) Don’t erase the recovery partition, if present.

    *An SSD doesn't need to be zeroed.