CAlan1994
Level 1 (0 points)

Q: Crash on export

Hi,

everytime I want to export originals from the database, Aperture crashes.

It also crashes if I want to write iptc meta data into the originals.

 

Does anyone had this problem too - and perhaps a solution? :-)

 

Thanks,

Alan

Aperture 3, OS X Mountain Lion (10.8.2)

Posted on Jan 13, 2013 11:50 AM

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CAlan1994

Q: Crash on export

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  • Helpful answers

  • by Frank Caggiano,

    Frank Caggiano Frank Caggiano Jan 13, 2013 11:58 AM in response to CAlan1994
    Level 7 (25,803 points)
    Jan 13, 2013 11:58 AM in response to CAlan1994

    HAve you tried to repair your library? See Aperture 3: Troubleshooting Basics

  • by CAlan1994,

    CAlan1994 CAlan1994 Jan 13, 2013 12:29 PM in response to Frank Caggiano
    Level 1 (0 points)
    Jan 13, 2013 12:29 PM in response to Frank Caggiano

    Thank You.

     

    Yes, I did. And - after a few crashes Aperture itself detected some inconsistencies and tried to repair the database.

    Probably I try to restore a backup and/or to reinstall aperture ...

  • by CAlan1994,

    CAlan1994 CAlan1994 Jan 13, 2013 2:06 PM in response to Frank Caggiano
    Level 1 (0 points)
    Jan 13, 2013 2:06 PM in response to Frank Caggiano

    Now I have checked all topics of the Troubleshooting Basics - with the result of the same problem.

    Do You have any idea to rescue my pictures?

  • by léonie,Helpful

    léonie léonie Jan 13, 2013 2:47 PM in response to CAlan1994
    Level 10 (109,203 points)
    Photography
    Jan 13, 2013 2:47 PM in response to CAlan1994

    Alan,

    we need more details:

    • What is your Aperture version exactly? Are you using plug-ins with Aperture?
    • Are your originals raw or jpeg?
    • Where is your Aperture library stored, on an external or internal drive? How is the drive connected?
    • What did you do, before the problem first occured? Imported images? Upgraded software? Installed someting new? Moved the library? Run some maintainance application?
    • Is other software also behaving funny?
    • Is this a recent problem, or did it never work correctly?

     

    A crashlog might help. Can you please post the first sixty lines of the crash report?

     

    And make a few tests please: This will tell us, if your problem is caused by your library, your account, or more general:

    • Can you export, if you create a new Aperture library for testing and import a few images into this library?
    • If the above test fails, can you export from Aperture, if you log into a different User account and work from this account?

     

    Regards

    Léonie

  • by CAlan1994,

    CAlan1994 CAlan1994 Jan 14, 2013 11:53 AM in response to léonie
    Level 1 (0 points)
    Jan 14, 2013 11:53 AM in response to léonie

    Dear Léonie,

    thanks for Your patience and indulgence ...

    First: I'm calm now, because the library seems to be okay.

    I try to response Your questions.

     

    • What is your Aperture version exactly? Are you using plug-ins with Aperture?

    - 3.4.3 - no plug-ins

     

    • Are your originals raw or jpeg?

    - About 90 percent are jpeg and 100 percent of the problem are jpeg, see below

     

    • Where is your Aperture library stored, on an external or internal drive? How is the drive connected?

    - Internal (iMac, Mac Pro or MacBook Pro)

     

    • What did you do, before the problem first occured? Imported images? Upgraded software? Installed someting new? Moved the library? Run some maintainance application?

    - I had a lot of pictures to organize, made many new folders and moved many pictures from one project to another. No imports, upgrades, installations, no moving of library. About 15 applications run in background (most with no activity) - but I tested the crashes also without these.

     

    • Is other software also behaving funny?

    - No

     

    • Is this a recent problem, or did it never work correctly?

    - A recent problem. Since last sunday morning :-)

     

    Tests:

    Today I tried to reproduce the crashes on my Mac Pro at the office (and now again on my iMac)

    Other libraries don't produce this failure, even the particular library does not - unless I try to export pictures from a definite collection of pictures. If I try to export 1 to a maximum of 24 pictures of these or try to write IPTC-data, all runs well. Above this amount, Aperture crashes no matter which pictures I pick up of these collection of exact 1.862 photos.

    If I export hundreds of pictures of another album everything works. I can write IPTC-data to thousands of other pictures.

    Only the definite pictures do not work - no matter where they lie. In a project, album, elswhere, even re-imported ... and these pictures don't have many common features. Date, source (scans from different scanners, digitals from different cameras) everything's different - only one is common: the cause of crashes.

    It's maddish ... probably a fine feature, which I now try to live with :-)

    If You still want to see the crash reports, I can post them.

     

    Best regards and many thanks,

    Alan.

  • by léonie,Helpful

    léonie léonie Jan 14, 2013 12:18 PM in response to CAlan1994
    Level 10 (109,203 points)
    Photography
    Jan 14, 2013 12:18 PM in response to CAlan1994

    If You still want to see the crash reports, I can post them.

    Please, the first 50 to 60 lines of one of them - that is really a puzzling problem you are having.

     

    Have the problematic images been externally edited?

  • by CAlan1994,

    CAlan1994 CAlan1994 Jan 14, 2013 2:32 PM in response to léonie
    Level 1 (0 points)
    Jan 14, 2013 2:32 PM in response to léonie

    Yes, many of them especially the scans. And all with Photoshop.

    Now I tried to export only not edited pictures from digital cameras. It worked with for example 266 ...

    But the many scans I exported from other projects were most edited too.

    Only the crazy scans seem to have a problem.

     

    The crash log:

    Process:         Aperture [1089]

    Path:            /Applications/Aperture.app/Contents/MacOS/Aperture

    Identifier:      com.apple.Aperture

    Version:         3.4.3 (3.4.3)

    Build Info:      Aperture-310022000000000~2

    App Item ID:     408981426

    App External ID: 12009533

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [256]

    User ID:         501

     

    Date/Time:       2013-01-14 19:59:43.634 +0100

    OS Version:      Mac OS X 10.8.2 (12C60)

    Report Version:  10

     

    Interval Since Last Report:          26681 sec

    Crashes Since Last Report:           1

    Per-App Interval Since Last Report:  3896 sec

    Per-App Crashes Since Last Report:   1

    Anonymous UUID:                      DEB36F46-AF69-80B6-0569-63CA961A81ED

     

    Crashed Thread:  2

     

    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)

    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ba902ef0

     

    VM Regions Near 0xba902ef0:

    -->

        __TEXT                 000000010a6b5000-000000010ae0b000 [ 7512K] r-x/rwx SM=COW  /Applications/Aperture.app/Contents/MacOS/Aperture

     

    Thread 0:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib                  0x00007fff96ee1686 mach_msg_trap + 10

    1   libsystem_kernel.dylib                  0x00007fff96ee0c42 mach_msg + 70

    2   com.apple.CoreFoundation                0x00007fff8fa0e803 __CFRunLoopServiceMachPort + 195

    3   com.apple.CoreFoundation                0x00007fff8fa13ee6 __CFRunLoopRun + 1078

    4   com.apple.CoreFoundation                0x00007fff8fa136b2 CFRunLoopRunSpecific + 290

    5   com.apple.HIToolbox                     0x00007fff929df0a4 RunCurrentEventLoopInMode + 209

    6   com.apple.HIToolbox                     0x00007fff929dee42 ReceiveNextEventCommon + 356

    7   com.apple.HIToolbox                     0x00007fff929decd3 BlockUntilNextEventMatchingListInMode + 62

    8   com.apple.AppKit                        0x00007fff8ea85613 _DPSNextEvent + 685

    9   com.apple.AppKit                        0x00007fff8ea84ed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128

    10  com.apple.Aperture                      0x000000010ab2b205 0x10a6b5000 + 4678149

    11  com.apple.AppKit                        0x00007fff8ea7c283 -[NSApplication run] + 517

    12  com.apple.prokit                        0x000000010bbda324 NSProApplicationMain + 378

    13  com.apple.Aperture                      0x000000010a6c54a2 0x10a6b5000 + 66722

    14  com.apple.Aperture                      0x000000010a6c4df4 0x10a6b5000 + 65012

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib                  0x00007fff96ee3d16 kevent + 10

    1   libdispatch.dylib                       0x00007fff98211dea _dispatch_mgr_invoke + 883

    2   libdispatch.dylib                       0x00007fff982119ee _dispatch_mgr_thread + 54

     

    Thread 2 Crashed:

    0   com.apple.CoreFoundation                0x00007fff8fa0ebf9 -[__NSArrayM dealloc] + 185

    1   com.apple.CoreFoundation                0x00007fff8f9e785a CFRelease + 170

    2   com.apple.CoreFoundation                0x00007fff8f9ebe0a __CFBasicHashDrain + 442

    3   com.apple.CoreFoundation                0x00007fff8f9e79af CFRelease + 511

    4   com.apple.CoreFoundation                0x00007fff8fb01787 -[__NSDictionaryM dealloc] + 215

    5   com.apple.RedRock                       0x000000010b134d8a -[RKVersionLRUQueue insert:] + 89

    6   com.apple.RedRock                       0x000000010b308c36 -[RKVersion(RawSupport) setCGImageProperties:] + 306

    7   com.apple.RedRock                       0x000000010b106d38 -[RKVersion(RawSupport) cgImagePropertiesWithRaw:] + 620

    8   com.apple.RedRock                       0x000000010b30c8be -[RKVersion(Imaging) masterSizeForMaster:] + 161

    9   com.apple.RedRock                       0x000000010b2e60eb -[RKMasterImageRequest initWithVersion:master:size:] + 212

    10  com.apple.RedRock                       0x000000010b2a854a -[RKVersion(Geode) newMasterImageRequestForMaster:size:useOriginal:description:] + 161

    11  com.apple.RedRock                       0x000000010b2a849a -[RKVersion(Geode) newMasterImageRequestForMaster:size:useOriginal:] + 82

    12  com.apple.RedRock                       0x000000010b2bbe2a -[RKImageCache imageForVersion:ofSize:format:colorSpace:description:flags:readyHandler:] + 613

    13  com.apple.RedRock                       0x000000010b2bba8b -[RKImageCache imageForVersion:ofSize:format:flags:readyHandler:] + 128

    14  com.apple.RedRock                       0x000000010b2c2c17 -[RKImageCache saveThumbnailsForImportRef:savePreview:] + 1209

    15  com.apple.RedRock                       0x000000010b15acd2 -[RKImportSavePreviewWorker performJob:forWorkOrder:] + 317

    16  com.apple.proxtcore                     0x000000010c8e164a -[XTWorker performJob:] + 111

    17  com.apple.proxtcore                     0x000000010c8abb16 -[XTDistributor distributeMessage:] + 444

    18  com.apple.proxtcore                     0x000000010c8ab4d9 -[XTThread handleMessage:] + 342

    19  com.apple.proxtcore                     0x000000010c8aa292 -[XTThread run:] + 345

    20  com.apple.Foundation                    0x00007fff98580612 __NSThread__main__ + 1345

    21  libsystem_c.dylib                       0x00007fff94f64742 _pthread_start + 327

    22  libsystem_c.dylib                       0x00007fff94f51181 thread_start + 13

  • by léonie,

    léonie léonie Jan 14, 2013 3:35 PM in response to CAlan1994
    Level 10 (109,203 points)
    Photography
    Jan 14, 2013 3:35 PM in response to CAlan1994

    Such a kind of crash looks like a data error - corrupted image file. Aperture crashes, when it is freeing memory (-[__NSArrayM dealloc] ) - that should on no account happen.

     

    One thing is funny - you are saying, the problematic files are all jpegs, but the code looks to me, like Aperture were using code from the raw support:

    6   com.apple.RedRock                       0x000000010b308c36 -[RKVersion(RawSupport) setCGImageProperties:] + 306

    7   com.apple.RedRock                       0x000000010b106d38 -[RKVersion(RawSupport) cgImagePropertiesWithRaw:] + 620

    8   com.apple.RedRock                       0x000000010b30c8be -[RKVersion(Imaging) masterSizeForMaster:] + 161

    Are you sure, that your selection does not contain raw files, maybe stacked?

     

    And if Aperture cannot export the original files - have you checked, if you can edit the files, that you selected for export? For this, Aperture needs to access the original files too. I'd try to add dummy adjustments to a set of images, for that Aperture crashes on export. You can revert the adjustments immediately after trying to apply them. This is just to test, if Aperture can work with the originals.

  • by CAlan1994,

    CAlan1994 CAlan1994 Jan 15, 2013 1:14 PM in response to léonie
    Level 1 (0 points)
    Jan 15, 2013 1:14 PM in response to léonie

    I don't use stacks yet.

    Yes, I saw the entry RawSupport too. But when I filter the project to data type, there's no raw.

    Additionally these photos were all taken in 2003+2004 and at this time I had no camera with raw capability.

    Editing is possible. I tried to edit about 40 pictures and it works. Opening with PS and saving ...

  • by léonie,

    léonie léonie Jan 15, 2013 2:05 PM in response to CAlan1994
    Level 10 (109,203 points)
    Photography
    Jan 15, 2013 2:05 PM in response to CAlan1994

    Editing is possible. I tried to edit about 40 pictures and it works. Opening with PS and saving ...

    And using Aperture's adjustments to edit the images? Sharpening, brushes? Is that possible?

     

    You are saying the images are scans - jpegs. If the images have been edited with PS as an external editor they wíll no longer be jpeg, they will have new quasimasters -  tiff or psd files. How is your external editor set? Are you returning layered PSDs? How large are your scans? Can it be that the scans (converted to tiff or psd) are too large for Aperture? How much RAM do you have?

     

    You said you looked at trouble shooting measures, that Frank Caggiano pointed to?

    Aperture 3: Troubleshooting Basics

     

    Have you tried any of them, besides the library repair/rebuild?

     

    I hope Frank will have some more good ideas 

  • by CAlan1994,

    CAlan1994 CAlan1994 Jan 15, 2013 4:05 PM in response to léonie
    Level 1 (0 points)
    Jan 15, 2013 4:05 PM in response to léonie

    I'm very sorry, I never used the (great) possibilities of Aperture before - now I used some with these weird photos. Very handy and it works well. Even with my pictures ;-)

    But my workflow is very different. I use (and love) Aperture to organize my photos for business and private use.

    Up til now, the pictures have been imported after finishing (with PS) as jpegs. The most of them (for business) don't need any editing, because they are only for documentation.

    The problematic photos are all private and not so big (only from our house building and some more ...). The biggest one, a scan from dia, has 5.3mb.

    The iMac (9,1) has 8GB, the Mac Pro 12GB.

    I have checked all topics of the troubleshooting basics. Inclusive restore a recent direct backup from external drive, a restore from a time capsule backup, replacing plists and application support data, re-install of Aperture (App Store version).

    It's a little painful for me, that You insist on solving my little "problem" - although I can understand this and thank You again for Your effort.

    By the way: today I have exported all the 1.862 pictures with the help of Keyboard Maestro. Little packages of 10 per export :-)

    Works fine although this is no lasting solution ...

    But now comes something completely different:

    I just wanted to send this post, but before I had a look at the problematic photos, picked one and selected "Info". Aperture crashed. See the log below. The next time the crash does not occur :-(

    It was one of the scans of dias. Is it possible to send You one or two of these extraordinary scans? Or helps a link to dropbox?

     

    Process:         Aperture [1765]

    Path:            /Applications/Aperture.app/Contents/MacOS/Aperture

    Identifier:      com.apple.Aperture

    Version:         3.4.3 (3.4.3)

    Build Info:      Aperture-310022000000000~2

    App Item ID:     408981426

    App External ID: 12009533

    Code Type:       X86-64 (Native)

    Parent Process:  launchd [277]

    User ID:         501

     

    Date/Time:       2013-01-16 00:53:10.885 +0100

    OS Version:      Mac OS X 10.8.2 (12C60)

    Report Version:  10

     

    Interval Since Last Report:          77673 sec

    Crashes Since Last Report:           4

    Per-App Interval Since Last Report:  28274 sec

    Per-App Crashes Since Last Report:   3

    Anonymous UUID:                      DEB36F46-AF69-80B6-0569-63CA961A81ED

     

    Crashed Thread:  0  Dispatch queue: com.apple.main-thread

     

    Exception Type:  EXC_CRASH (SIGABRT)

    Exception Codes: 0x0000000000000000, 0x0000000000000000

     

    Application Specific Information:

    *** error for object 0xf26cc300: pointer being freed was not allocated

     

     

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   libsystem_kernel.dylib                  0x00007fff8cbb1212 __pthread_kill + 10

    1   libsystem_c.dylib                       0x00007fff8ac33af4 pthread_kill + 90

    2   libsystem_c.dylib                       0x00007fff8ac77dce abort + 143

    3   libsystem_c.dylib                       0x00007fff8ac4b959 free + 392

    4   com.apple.CoreFoundation                0x00007fff856dcc75 -[__NSArrayM dealloc] + 309

    5   com.apple.Aperture                      0x000000010bfc4322 0x10be58000 + 1491746

    6   com.apple.CoreFoundation                0x00007fff856b585a CFRelease + 170

    7   com.apple.CoreFoundation                0x00007fff856f349c -[__NSArrayI dealloc] + 140

    8   libobjc.A.dylib                         0x00007fff8ad88230 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 464

    9   com.apple.CoreFoundation                0x00007fff856dd342 _CFAutoreleasePoolPop + 34

    10  com.apple.Foundation                    0x00007fff8e2134fa -[NSAutoreleasePool drain] + 154

    11  com.apple.AppKit                        0x00007fff8474a35e -[NSApplication run] + 736

    12  com.apple.prokit                        0x000000010d37d324 NSProApplicationMain + 378

    13  com.apple.Aperture                      0x000000010be684a2 0x10be58000 + 66722

    14  com.apple.Aperture                      0x000000010be67df4 0x10be58000 + 65012

     

    Thread 1:: Dispatch queue: com.apple.libdispatch-manager

    0   libsystem_kernel.dylib                  0x00007fff8cbb1d16 kevent + 10

    1   libdispatch.dylib                       0x00007fff8dedfdea _dispatch_mgr_invoke + 883

    2   libdispatch.dylib                       0x00007fff8dedf9ee _dispatch_mgr_thread + 54

     

    Thread 2:

    0   libsystem_kernel.dylib                  0x00007fff8cbb10fa __psynch_cvwait + 10

    1   libsystem_c.dylib                       0x00007fff8ac36fc3 _pthread_cond_wait + 927

    2   com.apple.Foundation                    0x00007fff8e279933 -[NSCondition waitUntilDate:] + 357

    3   com.apple.Foundation                    0x00007fff8e279789 -[NSConditionLock lockWhenCondition:beforeDate:] + 235

    4   com.apple.proxtcore                     0x000000010e05403a -[XTMsgQueue waitForMessage] + 47

    5   com.apple.proxtcore                     0x000000010e053282 -[XTThread run:] + 329

    6   com.apple.Foundation                    0x00007fff8e24e612 __NSThread__main__ + 1345

    7   libsystem_c.dylib                       0x00007fff8ac32742 _pthread_start + 327

    8   libsystem_c.dylib                       0x00007fff8ac1f181 thread_start + 13