HT1600: Apple TV (1st generation): How to update Apple TV software
Learn about Apple TV (1st generation): How to update Apple TV software
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Helpful answers
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Jan 13, 2013 2:03 PM in response to segalcityby Winston Churchill,The first thing to check would be your internet download speed, you can do this atwww.speedtest.net.
1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
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Jan 13, 2013 2:27 PM in response to Winston Churchillby vinnyhofx,Did you try to lift it from the desk where it sits? I do have the same issue. I have 10,5 mbps and movies keep shutting off when I watch them. When I lift the Apple TV from where it sits, the interface comes back again. It seems to be a recurring issue with Apple Tv.
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Jan 13, 2013 5:02 PM in response to vinnyhofxby vazandrew,So moving it causes issues? That is likely due to interference depending on the location of the device