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how do i change my reset info email for security questions?

I have forgotten my security answers for my ipod 4th gen. 16gb that i recently got on 1/12/13. I set a security password that i didnt need for about a year but now i do. I dont remember what the passwords are and i cant figure out how to switch the passwords. i sent it to the email address that was posted for it to send and did not recieve and email on the subject on the passwords.

iPod touch (4th generation), iOS 6.0.1, Security Passwords

Posted on Jan 13, 2013 12:27 PM

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1 reply

Jan 13, 2013 12:29 PM in response to BenDen

1. See my User Tip for some help:Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.


2. Here are two different but direct methods:


a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.

b. Call Apple Support in your country: Customer Service: Contacting Apple for support

and service.


3. For other queries about Apple ID see Frequently asked questions about Apple ID.


4. Rescue email address and how to reset Apple ID security questions

how do i change my reset info email for security questions?

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