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Problems installing and uninstalling guitar Pro 5

464 Views 2 Replies Latest reply: Jan 18, 2013 1:22 PM by Allan Jones RSS
PaulLuna1981 Calculating status...
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Jan 13, 2013 4:22 PM

I found some old files of my projects in Guitar Pro 5.1 and I want to open them in my computer but for some reason it doesn't allow me to open the program. I successfully installed the program in my new Mac but in the end it gives me an error that ask me to reopen but the program fail in finishing open. I am attaching the details of the error.

 

I have been doing some research from the Guitar Pro tech support and they told me because I already purchased Guitar Pro 5 I just need to log in into my Guitar Pro 5 account and download the latest version of it. So I did but apparently Apple is not letting complete the installation because it is a unknown program.

 

Please can you help me with this.

 

thank you,

Paul


iMac

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