When I click on the store it just never opens, I do not receive any message. I try to "refresh the page" and nothing. While having the store selected I go to "help" and check for updates and i get a message; "The iTunes updatte server could not be contacted" and it prompts me to check my internet connection which is fine. None of the items under the "Store" respond with anything.
I ran a iTunes Diagnostics/ Under "Which Tests do you want to run" I check only "Network Connections" and the results that I receive is...
Network interfaces, verified
iTunes Store connectivity:
Internet connection, verified
Secure link to iTunes Store, FAILED
Does this help?
With those symptoms, I'd try the following document:
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
I also have confirmed the following...
Connection attempt to Apple Web site was unsuccessful
The Network connection timed out
Basic connection to the store, FAILED
Connection attempt to Gracenote server was successful
Last successful connection to iTunes Store was March 2, 2012
As you can see from the last line I have not been able to get connected to the iTunes Store for 9 months now. Very, very frustrating. Thank you for taking the time to offer your help to me.