Here's my situation:
You know how iTunes lets you scroll through songs you've purchased in iTunes? Great feature, except there's almost a self-destruct button in there. The "Download All" button in the upper right hand corner.
If you accidentally hit that button, the last 250+ songs you've purchased from iTunes (assuming you've purchased that many since iTunes started in 2000-whatever) will get added to the download queue. But they won't download. The phone can't handle a queue that big (at least my iPhone 4S can't). They'll be stuck in a perpetual queue, and it won't let you download anything else. It also won't let you play any of the songs on the queue, even if you manually transfer them from your PC or Mac via iTunes.
Normally, you can tap a download and it'll let you swipe to erase it. But these seem to be frozen. I can scroll through the list, but there's no ability to swipe. Plugging this particular issue into Google brings up some suggestions, such as "reset all settings", "reset settings", and doing a restore from backup. But if your backups contain the offending download queue, it's restored as well (and I don't have a backup from before that point, at least one that isn't very, very old).
So I made an appointment for the Genius Bar, and their solution (they seemed to recognize the issue immediately) was to wipe the phone and set it up as new. No problem, except there's no way to backup the SMS/MMS messages. The only method for backing up the SMS/MMS messages is the official backup method. There's no syncing or iCloud whatever for it.
So now, I'm stuck with losing all the SMS/MMS from my phone from the past 5 years, or have an iTunes app on my phone that won't work.
Has anyone else faced this and discovered a solution?