2 Replies Latest reply: Jan 13, 2013 6:06 PM by Dartiesdad
Hydes Level 1 Level 1

My friend just got a new iPhone how does she get the pics from iCloud and transfer to her new iphone


iPhone 4S
  • randers4 Level 9 Level 9

    If they're in photo stream, set up the same iCloud account in Settings>iCloud, then turn photo stream to on.  If they were in the camera roll, your friend needs to restore to her iCloud backup to recover them.

  • Dartiesdad Level 4 Level 4

    Hi

     

    She should get her photos and music from iTunes.  From the computer where they originated and where her back-ups should be.

     

    An iCloud back-up of her phone will only back-up her camera roll to the Cloud servers and so if you restore to that back-up that's all she will have.  It does not back-up any albums, Photostream or imported photos.

     

    It would be best to document what the old phone and IOS is, the new phone and IOS and the computer and iTunes version.