Why can't I change my new mail sound?

The first time I changed my New Mail sound it worked, but now I am unable to change it. My iPhone is stuck on that sound. I can't change it - can't even use None. I have reset the iPhone, but no luck.

iPhone 5, iOS 6.0.2

Posted on Jan 13, 2013 8:00 PM

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Posted on Jun 19, 2013 6:50 AM

It took two trips to the Apple Store, but the fix was simple in the end. The problem is that the Notifications settings override the Sound setting. Under Notification find your email, text, whatever, under in the Notification Center. In there there is another place to set the sounds. This setting overrides the general one set in Sounds.

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Question marked as Top-ranking reply

Jun 19, 2013 6:50 AM in response to davebatpcr

It took two trips to the Apple Store, but the fix was simple in the end. The problem is that the Notifications settings override the Sound setting. Under Notification find your email, text, whatever, under in the Notification Center. In there there is another place to set the sounds. This setting overrides the general one set in Sounds.

Sep 25, 2013 10:38 AM in response to DSmithCaMA

D Smith It took two trips to the Apple Store, but the fix was simple in the end. The problem is that the Notifications settings override the Sound setting. Under Notification find your email, text, whatever, under in the Notification Center. In there there is another place to set the sounds. This setting overrides the general one set in Sounds.



Fantastic THANK YOU :-))) !!!

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Why can't I change my new mail sound?

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