Q: iTunes does not detect a specific iPhone. Please help!
Recently upgraded to iTunes v11 and since then iTunes does not detect my iPhone 4 when plugged into my Windows 7 computer. windows can see the memory card on the phone (like it is a camera) and iTunes is able to detect and sync my iPod Touch - but iTunes does not see the iPhone. My windows 8 laptop picks up all the devices without issue.
Since first having the problem, I have reset the iPhone (as I now have an iPhone5) and also uninstalled iTunes and then re-installed it from the ooficial Apple donwload Setup. The problem persists.
I have tried restarting the computer and also have stopped and restarted the Apple Device Service (as per other threads) although as the iPod is being detected I did not expect this to solve the problem - and it didn't.
Any assistance would be greatly appreciated.
iPhone 4, iOS 6.0.1, Windows 7
Posted on Jan 14, 2013 3:24 AM