1 Reply Latest reply: Jan 14, 2013 9:48 AM by BDAqua
HTEST Level 1 Level 1 (0 points)

I'm trying to load Garritan World Instruments to add to Finale with little success.

While attempting to resolve the issue with Garritan, they suggested I set up another log on account and attempt loading the software from there as some sort of test.   I set up the "new" account and began the install procedures.  But when when I got to the point of entering the my new account name and it's related password it was not recognized - message:  "You must type in administrators name and password to make changes to installer".  Garritan is claiming it's a hardware issue.  I'm frustrated.  Can you help? 


Mac OS X (10.5.8)