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Level 1

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How long after iTunes registration before device appears on support profile?

I registered my iPad via the iTunes prompt after it was configured with my iCloud account, etc. However, when I attempted to add it to my support profile, I receive a message "the device is registered under a different Apple ID". I use the same Apple ID for everything, so this is not possible. I am hoping this is the only message the system could return until the device shows up on my support profile since I registered it via iTunes?

Thank you in advance for your support