536 Views 2 Replies Latest reply: Jan 15, 2013 9:57 AM by John Blanchard1
I have an HP Officejet 6000 and it won't print off my MacBook Pro with mountain lion. A message comes up that says "Paper size error: the specified custom paper size is not supported in the selected tray. Check the printer for errors". But it is not a custom size, it is regular size printer paper. It also says the "filter failed"? Also, I double checked and it is plugged in. I am using a USB cable to connect the printer to my computer, it worked with no problems when my operating system was lion or snow leopard, I read somewhere that mountain lion could be the cause of this? Not sure though, someone please tell me how ti fix this problem!