3 Replies Latest reply: Jan 14, 2013 10:11 AM by Kappy
maxinejr Level 1 (0 points)

How long does it take the apple service people to replace the recalled hard drive?

iMac, iOS 6.0.2
  • Kappy Level 10 (265,914 points)

    Hard to say. Maybe two to three hours.

  • mende1 Level 10 (92,186 points)

    Welcome to the Apple Support Communities


    Normally, it takes some days but less than a week. If the hard disk your computer needs is in stock, the change will be faster and you may have your Mac running the same day or next day

  • Kappy Level 10 (265,914 points)

    The two to three hours means work time. It does not mean how much time you will wait until you can pick up the computer. That time, as mende1 states, is longer and will depend upon how busy the the service people are.