Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My new iPhone 5 has a virus or trojan. IT IS NOT JAIL BROKEN!

My phone starts to open and close apps on its own. When I press a key an unrelated key responds. The settings area has locked me out of the reset area. I can not close apps. If I turn the phone on and off, this is all sometimes fixed for a short period of time. I have rest set the settings when I can get in. I have the security code on. Can apple look through my apps and find out where the virus/trojan is coming from and get rid of it? I have erased all of the content on my phone and started over. How do I prevent this from happening again.

iPhone 5, iOS 6.0.2

Posted on Jan 14, 2013 9:48 AM

Reply
1 reply

My new iPhone 5 has a virus or trojan. IT IS NOT JAIL BROKEN!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.