1 Reply Latest reply: Jan 14, 2013 9:28 AM by lllaass
debra2323 Level 1 Level 1

Can anyone help with the above question?

iPod touch, iOS 6.0.1
  • lllaass Level 10 Level 10

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.

    Try the following to rule out a software problem

    - Reset the iPod. Nothing will be lost

    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup

    - Restore to factory settings/new iPod.

    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.

    Apple Retail Store - Genius Bar

    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.

    Apple - iPod Repair price

    A third-party place like the following will replace the jack for less. Google for more.

    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

    Replace the jack yourself

    iPod Touch Repair – iFixit