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my printer doesn't work after updating

Hello, yesterday I became the sign to install a update for my HP 6500 E710n-z printer. From then of didn't he work anymore! What could I have done wrong?

iMac, OS X Mountain Lion (10.8)

Posted on Jan 14, 2013 10:03 AM

Reply
1 reply

Jan 14, 2013 10:13 AM in response to rixco

Run Software Update to see if there are any updates for your system. Follow the on-screen instrutions for installing.


If you still don't have luck, open System Preferences - Printers & Scanners - right click the printer in the left pane and select Reset Printing System....


If you still don't have luck then carefully read and follow Apple's http://support.apple.com/kb/TS3147

my printer doesn't work after updating

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