"Iphoto quit unexpectedly" but I don't know why

Question

Level 1

0 points

"Iphoto quit unexpectedly" but I don't know why

Iphoto comes up with this message everytime I try to open it. The application doesn't even open, this message comes up instead. I can copy the problem details and system configuration if that would help.

I've repaired disc permissions, I've deleted the com.apple.iPhoto.plist file from library>>preferences, and I've also deleted the iPhoto file from library>>caches.

I didn't change anything on my computer when it started doing this (around November?). The only thing that I can think of that happened around the same time was that my external hard drive crashed and now no longer works (so I am a bit worried about my backups and don't want to mess arounds with reinstalling if possible). I am not sure if the two events were connected because I didn't try to open iPhoto until a few weeks later.

I use a MacBook 7 with OS X version 10.6.8 and iPhoto version 8.1.2

Any ideas? Thanks.

iPhoto '08, Mac OS X (10.6.8)

Posted on Jan 14, 2013 11:55 AM

Reply

Answer 1

Yer_Man

Level 10

162,260 points

Jan 14, 2013 12:09 PM in response to peeweec

As a Test:

Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'

Import a few pics into this new, blank library. Is the Problem repeated there?

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Answer 2

peeweec Author

Level 1

0 points

Jan 14, 2013 4:22 PM in response to Yer_Man

No, it doesn't do anything. I used that trick to solve an iTunes problem, but iPhoto doesn't even get to that stage. Still comes up with the "iPhoto quit unexpectedly" schmuck.

here are the first few lines of crash code:

Process: iPhoto [568]

Path: /Applications/iPhoto.app/Contents/MacOS/iPhoto

Identifier: com.apple.iPhoto

Version: 8.1.2 (8.1.2)

Build Info: iPhotoProject-4240000~8

Code Type: X86 (Native)

Parent Process: launchd [91]

Date/Time: 2013-01-15 01:22:10.694 +0100

OS Version: Mac OS X 10.6.8 (10K549)

Report Version: 6

Interval Since Last Report: 135804 sec

Crashes Since Last Report: 31

Per-App Crashes Since Last Report: 19

Anonymous UUID: 700B825B-47B9-472C-AEFA-C1ADC114FCF8

Exception Type: EXC_BAD_ACCESS (SIGSEGV)

Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7ffffc

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Thread 0 Crashed: Dispatch queue: com.apple.main-thread

0 libSystem.B.dylib 0x93df646b pthread_mutex_lock + 15

1 libobjc.A.dylib 0x98ef5cbf look_up_class + 113

2 libobjc.A.dylib 0x98ef62eb connect_class + 112

3 libobjc.A.dylib 0x98ef631e connect_class + 163

4 libobjc.A.dylib 0x98ef631e connect_class + 163

5 libobjc.A.dylib 0x98ef631e connect_class + 163

6 libobjc.A.dylib 0x98ef631e connect_class + 163

7 libobjc.A.dylib 0x98ef631e connect_class + 163

8 libobjc.A.dylib 0x98ef631e connect_class + 163

9 libobjc.A.dylib 0x98ef631e connect_class + 163

10 libobjc.A.dylib 0x98ef631e connect_class + 163

11 libobjc.A.dylib 0x98ef631e connect_class + 163

12 libobjc.A.dylib 0x98ef631e connect_class + 163

13 libobjc.A.dylib 0x98ef631e connect_class + 163

Reply

Answer 3

Yer_Man

Level 10

162,260 points

Jan 14, 2013 11:01 PM in response to peeweec

Create a new account (systempreferences -> accounts or Users & Groups on 10.7 and 10.8), make a new Library in that account, import some shots and see if the problem is repeated there. If it is, then a re-install of the app might be indicated. If it's not, then it's likely the app is okay and the problem is something in the main account.

Reply

Answer 4

peeweec Author

Level 1

0 points

Jan 16, 2013 3:51 PM in response to Yer_Man

I tried that just now, and it still doesn't even open in the second account, just thinks about it for a bit and then comes up with the same old message.

Does this mean i'm going to have to reinstall? That would be extremely frustrating since i don't have the discs that came with the computer (I moved countries recently and left them behind) and the back ups of all my files are stuck on an external harddrive that no longer works.

While I'm here, any ideas on how to fix THAT? The USB was jogged out of my laptop socket once while it was in the middle of transferring a file over to my computer and now it doesn't even respond when you plug it in. The light comes on, and I can find in Disk Utility (sometimes), but I don't seem to be able to write an image of it, or to access any of the files in any way....

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Answer 5

Old Toad

Level 10

207,367 points

Jan 16, 2013 4:03 PM in response to peeweec

As a last shot at a fix try the following: make a temporary, backup copy (if you don't already have a backup copy) of the library and try the following:

1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your

User/Home/Library/ Preferences folder.

2 - delete iPhoto's cache file, Cache.db, that is located in your

User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).

3 - reboot and launch iPhoto.

NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto. You'll also have to reset the iPhoto's various preferences.

OT

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Answer 6

Linc Davis

Level 10

209,541 points

Jan 16, 2013 11:20 PM in response to peeweec

Back up all data.

Boot in safe mode. This will cause certain caches maintained by the system to be rebuilt. The instructions provided by Apple are as follows:

Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.

Safe mode is much slower to boot than normal.

When the login screen appears, reboot as usual (not in safe mode) and test. There's no need to log in while in safe mode.

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Answer 7

peeweec Author

Level 1

0 points

Jan 17, 2013 2:10 AM in response to Linc Davis

ok I booted in safe mode and iPhoto worked without any problems (hooray). What do I test? and how do I transfer this over to normal mode? If I boot normally it still doesn't work...

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Answer 8

Linc Davis

Level 10

209,541 points

Jan 17, 2013 8:10 AM in response to peeweec

Please read this whole message before doing anything.

This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.

These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.

Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.

Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.

Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.

Launch the Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.

Step 1

Triple-click the line of text below to select it:

kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'

Copy (command-C) the selected text to the Clipboard. Then click anywhere in the Terminal window and paste (command-V). Post the lines of output (if any) that appear below what you just entered. You can do that by copy-and-paste as well. Omit the final line ending in “$”. No typing is involved in this step.

Step 2

Repeat with this line:

sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'

This time you'll be prompted for your login password, which you do have to type. It won't be displayed when you type it. Type it carefully and then press return. You may get a one-time warning not to screw up. You don't need to post the warning. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.

Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.

Step 3

launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'

Step 4

ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null

Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.

Step 5

osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null

Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.

You can then quit Terminal.

Reply

Answer 9

peeweec Author

Level 1

0 points

Jan 18, 2013 8:38 AM in response to Linc Davis

ok. so i got nothing back from step 1.

step 2:

com.trusteer.rooks.rooksd

com.cleverfiles.cfbackd

com.bombich.ccc

com.adobe.fpsaud

step 3:

net.culater.SIMBL.Agent

com.trusteer.rapport.rapportd

com.adobe.CS5ServiceManager

com.spotify.webhelper

com.google.keystone.user.agent

com.divx.agent.postinstall

com.codecm.uploader

com.akamai.single-user-client

com.akamai.client.plist

com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3

com.adobe.AAM.Scheduler-1.0

step 4: (sorry, it's pretty long)

/Library/Components:

iGlasses.component

/Library/Extensions:

/Library/Frameworks:

Adobe AIR.framework

DivX Toolkit.framework

NyxAudioAnalysis.framework

PluginManager.framework

iTunesLibrary.framework

/Library/Input Methods:

/Library/InputManagers:

Ecamm

/Library/Internet Plug-Ins:

.DS_Store

AdobePDFViewer.plugin

DivXBrowserPlugin.plugin

Flash Player.plugin

Google Earth Web Plug-in.plugin

NP-PPC-Dir-Shockwave

OVSHelper.plugin

OfficeLiveBrowserPlugin.plugin

Quartz Composer.webplugin

QuickTime Plugin.plugin

RealPlayer Plugin.plugin

flashplayer.xpt

iPhotoPhotocast.plugin

nsIQTScriptablePlugin.xpt

/Library/Keyboard Layouts:

/Library/LaunchAgents:

com.adobe.AAM.Updater-1.0.plist

com.adobe.CS5ServiceManager.plist

com.trusteer.rapport.rapportd.plist

net.culater.SIMBL.Agent.plist

/Library/LaunchDaemons:

com.adobe.fpsaud.plist

com.apple.third_party_32b_kext_logger.plist

com.bombich.ccc.plist

com.cleverfiles.cfbackd.plist

com.trusteer.rooks.rooksd.plist

/Library/PreferencePanes:

DivX.prefPane

Flash Player.prefPane

Growl.prefPane

RapportPreferences.prefPane

/Library/PrivilegedHelperTools:

com.bombich.ccc

/Library/QuickLook:

GBQLGenerator.qlgenerator

iWork.qlgenerator

/Library/QuickTime:

AppleIntermediateCodec.component

AppleMPEG2Codec.component

DivX Decoder.component

DivX Encoder.component

/Library/ScriptingAdditions:

SIMBL.osax

/Library/Spotlight:

AppleWorks.mdimporter

GBSpotlightImporter.mdimporter

Microsoft Office.mdimporter

iWork.mdimporter

/Library/StartupItems:

/etc/mach_init.d:

dashboardadvisoryd.plist

/etc/mach_init_per_login_session.d:

/etc/mach_init_per_user.d:

Library/Address Book Plug-Ins:

SkypeABDialer.bundle

SkypeABSMS.bundle

Library/Fonts:

.DS_Store

Airstream.ttf

Bellerose.ttf

Campanile.ttf

Carnevalee Freakshow.ttf

FORTSSH_.ttf

MAILR___.TTF

Matchbook.ttf

Parisian.ttf

Sesame.ttf

Showboat.ttf

fletcher.ttf

Library/Frameworks:

SamsungKiesFoundation.framework

SamsungKiesSerialPort.framework

Library/Input Methods:

.localized

Library/Internet Plug-Ins:

Library/Keyboard Layouts:

Library/LaunchAgents:

com.adobe.AAM.Updater-1.0.plist

com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist

com.akamai.client.plist

com.akamai.single-user-client.plist

com.apple.FTMonitor.plist

com.apple.imagent.plist

com.apple.marcoagent.plist

com.codecm.uploader.plist

com.divx.agent.postinstall.plist

com.google.keystone.agent.plist

com.spotify.webhelper.plist

Library/PreferencePanes:

AkamaiNetSession.prefPane

Perian.prefPane

Library/QuickTime:

AC3MovieImport.component

Perian.component

Step 5:

GrowlHelperApp, GrowlMenu, iTunesHelper, Stickies, Dropbox

Does that help?

I suppose I should mention at this point that Safari has now (over the last few days) regularly started "quitting unexpectedly" on me, as has Microsoft Word, which is a bit of a problem because university starts again on Monday and ain't nobody got time for dat.

Reply

Answer 10

Linc Davis

Level 10

209,541 points

Jan 18, 2013 9:12 AM in response to peeweec

Please read this whole message carefully, especially the warnings, before doing anything.

1. The changes to your configuration suggested here should be considered provisional; they may not solve your problem, or they may remove functionality that you find useful. If a third-party system modification that you want to keep is causing the problem, seek help from its developer.

2. WARNING: Back up all data now if you haven’t already done so. Before proceeding, you must be sure you can restore your system to its present state, even if it becomes unbootable. If you’re not sure you can do that, STOP — DON’T CHANGE ANYTHING. If you’re dissatisfied with the results of the procedure suggested below, restore from your backup. I will not be responsible for the consequences, and I will not be able to help, if you ignore this warning.

3. You should either remove or update the following system modification(s), if an update is available from the developer:

N/A

and definitely remove at least the following:

† DivX
† SIMBL

4. Whatever you remove must be removed completely, and (unless otherwise specified in this message) the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job. I can't be more specific, because I don't install such things myself. Please do your own research.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the web for the product name.) If you don’t find anything on the website or in your search, email the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.

Again, please don't ask me to do this research for you. You can do it better than I can, because I haven't installed the product and I may not even know what it is.

If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.

Uninstall SIMBL as follows.

Select

Go ▹ Go to Folder

from the Finder menu bar, then enter the following text in the box that opens:

/Library

A folder will open. From that folder, delete the items listed below (some may be absent.) You may be prompted for your administrator login password.

Application Support/SIMBL
InputManagers/SIMBL.bundle
LaunchAgents/net.culater.SIMBL.Agent.plist
ScriptingAdditions/SIMBL.osax

Log out and log back in.

Make sure you never reinstall SIMBL. It’s likely to come bundled with another third-party system modfication that depends on it. If you want trouble-free computing, avoid software that makes miraculous changes to other software, especially built-in applications. The only real exception to that rule is Safari extensions, which are mostly safe, and are easy to get rid of when they don’t work. SIMBL and its dependents are not Safari extensions.

5. I recommend that you never reinstall the modifications marked with a dagger (†) above, if any. If your problem is resolved after uninstalling all the above modifications and rebooting, but you still want to use some of those not marked with a dagger, you can experiment with putting them back, one at a time, testing carefully after each step. Keep in mind that system modifications may be incompatible with each other or with future OS X updates, so it may not be clear which one is at fault.

6. If you still have problems after making the suggested changes and rebooting, post again. Remember: if you don’t like the results of this procedure, you can undo it by restoring from the last backup you made before you started.

Reply

Answer 11

peeweec Author

Level 1

0 points

Jan 18, 2013 4:44 PM in response to Linc Davis

I did all this, but the problem still persists. I uninstalled DivX and deleted all the SIMBL (whatever that is) files i could find, and then restarted. iPhoto still fails to open.

PLUS after I did all this, the "Kernel Panic" page appeared and I had to restart again.

This is driving me mad. Thanks for all the tips and tricks though. I reckon it's probably good to get rid of all these extra add-ons and plug-ins anyway.

Do think it's a case of using too much memory? I've only got 30.06 GB left of space on disc. That seems pretty extreme to me. I doubt that it is much to do with the iPhoto problem, but if I have more space on disc might it stop ol' Kernel popping up every day or so?

Reply

Answer 12

Linc Davis

Level 10

209,541 points

Jan 18, 2013 4:52 PM in response to peeweec

If you have more than one user account, you must be logged in as an administrator to carry out these instructions.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

Select the most recent panic log under System Diagnostic Reports. Post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

Reply

Answer 13

peeweec Author

Level 1

0 points

Jan 19, 2013 8:21 AM in response to Linc Davis

Here ya go Linc:

Interval Since Last Panic Report: 13703 sec

Panics Since Last Report: 1

Anonymous UUID: ########################################

Fri Jan 18 12:50:09 2013

panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x00c7d68f, type 14=page fault, registers:

CR0: 0x80010033, CR2: 0x0000001c, CR3: 0x19677000, CR4: 0x00000668

EAX: 0x00000000, EBX: 0x444253ac, ECX: 0x00000000, EDX: 0x08000000

CR2: 0x0000001c, EBP: 0x00febda8, ESI: 0x00000011, EDI: 0x44420000

EFL: 0x00010206, EIP: 0x00c7d68f, CS: 0x00000008, DS: 0x00010010

Error code: 0x00000000

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

0xfebba8 : 0x21b837 (0x5dd7fc 0xfebbdc 0x223ce1 0x0)

0xfebbf8 : 0x2abf6a (0x59e3d0 0xc7d68f 0xe 0x59e59a)

0xfebcd8 : 0x2a1a78 (0xfebcf0 0x444201a0 0xfebda8 0xc7d68f)

0xfebce8 : 0xc7d68f (0xe 0xfe0048 0xb0f0010 0x44150010)

0xfebda8 : 0xcb493a (0x44420000 0x4415f000 0x44420004 0x212020)

0xfebde8 : 0xc75753 (0x44420000 0x4415f000 0xfebe28 0x284e13)

0xfebe08 : 0x56c36d (0x44420000 0x860134 0xfebe58 0xc9db7a4)

0xfebe28 : 0x28b392 (0x44420000 0x246 0xfebec8 0x20ff8e)

0xfebe58 : 0x21dbe5 (0xc9db7a4 0xc405598 0xfebea8 0xd45f)

0xfebe98 : 0x210a86 (0xc9db700 0x0 0x8da5a40 0x8b319a0)

0xfebef8 : 0x216f84 (0xc9db700 0x0 0x0 0x0)

0xfebf78 : 0x295c57 (0x822fac8 0x0 0x0 0x0)

0xfebfc8 : 0x2a256d (0x822fac4 0x1 0x10 0x822fac4)

Kernel Extensions in backtrace (with dependencies):

com.apple.GeForce(6.3.6)@0xc5c000->0xd12fff

dependency: com.apple.NVDAResman(6.3.6)@0x96e000

dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000

dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000

dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

10K549

Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

System model name: MacBookPro7,1 (Mac-F222BEC8)

System uptime in nanoseconds: 18037800016086

unloaded kexts:

com.apple.driver.AppleMCP89RootPortPM 1.11 (addr 0x1438000, size 0x20480) - last unloaded 97358018234

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 30864820737

com.apple.driver.AGPM 100.12.31

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AppleMikeyHIDDriver 1.2.0

com.apple.driver.AppleUpstreamUserClient 3.5.7

com.apple.driver.AppleMCCSControl 1.0.20

com.apple.driver.AppleHDA 2.0.5f14

com.apple.driver.AppleMikeyDriver 2.0.5f14

com.apple.driver.AudioAUUC 1.57

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AppleIntelPenrynProfile 17

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1

com.apple.GeForce 6.3.6

com.apple.driver.AppleLPC 1.5.1

com.apple.driver.AppleBacklight 170.0.46

com.apple.kext.AppleSMCLMU 1.5.2d10

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.driver.AppleUSBTCButtons 201.6

com.apple.driver.AppleIRController 303.8

com.apple.driver.AppleUSBTCKeyboard 201.6

com.apple.driver.AppleUSBCardReader 2.6.1

com.apple.iokit.SCSITaskUserClient 2.6.8

com.apple.iokit.IOAHCIBlockStorage 1.6.4

com.apple.BootCache 31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8

com.apple.driver.AirPortBrcm43224 428.42.4

com.apple.driver.AppleFWOHCI 4.7.3

com.apple.driver.AppleUSBHub 4.2.4

com.apple.driver.AppleAHCIPort 2.1.7

com.apple.driver.AppleUSBEHCI 4.2.4

com.apple.driver.AppleUSBOHCI 4.2.0

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleACPIButtons 1.3.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.3.6

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.14

com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

com.apple.driver.DspFuncLib 2.0.5f14

com.apple.driver.AppleProfileReadCounterAction 17

com.apple.driver.AppleProfileTimestampAction 10

com.apple.driver.AppleProfileThreadInfoAction 14

com.apple.driver.AppleProfileRegisterStateAction 10

com.apple.driver.AppleProfileKEventAction 10

com.apple.driver.AppleProfileCallstackAction 20

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.nvidia.nv50hal 6.3.6

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOBluetoothSerialManager 2.4.5f3

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.iokit.IOAudioFamily 1.8.3fc2

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.0.5f14

com.apple.iokit.IOHDAFamily 2.0.5f14

com.apple.iokit.AppleProfileFamily 41

com.apple.driver.IOPlatformPluginFamily 4.7.0a1

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.NVDAResman 6.3.6

com.apple.driver.AppleBacklightExpert 1.0.1

com.apple.iokit.IONDRVSupport 2.2.1

com.apple.iokit.IOGraphicsFamily 2.2.1

com.apple.driver.AppleSMC 3.1.0d5

com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3

com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3

com.apple.iokit.IOBluetoothFamily 2.4.5f3

com.apple.driver.AppleUSBMultitouch 207.7

com.apple.iokit.IOUSBHIDDriver 4.2.0

com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8

com.apple.iokit.IOUSBMassStorageClass 2.6.7

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6.1

com.apple.driver.AppleUSBMergeNub 4.2.4

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOAHCISerialATAPI 1.2.6

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

com.apple.iokit.IO80211Family 320.1

com.apple.iokit.IONetworkingFamily 1.10

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IOUSBUserClient 4.2.4

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOUSBFamily 4.2.4

com.apple.driver.NVSMU 2.2.7

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.6

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.3

com.apple.driver.AppleACPIPlatform 1.3.6

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.3.0

System Profile:

Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6

Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)

Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST9250315ASG, 232.89 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2

USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 5

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 / 2

Reply

Answer 14

peeweec Author

Level 1

0 points

Jan 19, 2013 8:28 AM in response to peeweec

Oh and it just did it again about 20 seconds ago:

Interval Since Last Panic Report: 27759 sec

Panics Since Last Report: 1

Anonymous UUID: #################################

Sat Jan 19 17:24:39 2013

panic(cpu 0 caller 0x294c5f): "pmap_pv_remove(0x8a465e4,0x1680e000,0x8000, 0x8000000): null pv_list!"@/SourceCache/xnu/xnu-1504.15.3/osfmk/i386/pmap_internal.h:671

Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)

0x593b35b8 : 0x21b837 (0x5dd7fc 0x593b35ec 0x223ce1 0x0)

0x593b3608 : 0x294c5f (0x59b128 0x8a465e4 0x1680e000 0x0)

0x593b3738 : 0x29555c (0x8a465e4 0x16800000 0x0 0x2ae2000)

0x593b37a8 : 0x2615b0 (0x8a465e4 0x16800000 0x0 0x16900000)

0x593b38d8 : 0x261b4b (0xffe00000 0x0 0x0 0x0)

0x593b3918 : 0x22c8d2 (0x8a6be18 0x0 0x0 0xffe00000)

0x593b3948 : 0x4c9eb7 (0xa34ebb8 0x0 0x0 0x6120)

0x593b3a08 : 0x47e29b (0xa0cc804 0x53f8d000 0xa5a6000 0x0)

0x593b3ce8 : 0x47c923 (0xa0cc804 0xb7c8afc 0x53f8d000 0x1000)

0x593b3ec8 : 0x47cbe6 (0x454 0x50 0x4 0x2a45c9)

0x593b3f38 : 0x47cd4a (0x89dea80 0x593b3f50 0xa5570b4 0x1)

0x593b3f78 : 0x4f7f90 (0x89dea80 0xa557070 0xa5570b4 0x0)

0x593b3fc8 : 0x2a1fd8 (0xa47d880 0x0 0x10 0x0)

BSD process name corresponding to current thread: Dropbox

Mac OS version:

10K549

Kernel version:

Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386

System model name: MacBookPro7,1 (Mac-F222BEC8)

System uptime in nanoseconds: 2260354807801

2 pagetable corruption incident(s) detected, timeout: 1

Incident 0x1, reason: 0x4, action: 0x0, time: 0x20e47a224ee

Incident 0x1, reason: 0x4, action: 0x1, time: 0x20e47a22fb0

unloaded kexts:

com.apple.driver.AppleMCP89RootPortPM 1.11 (addr 0x1438000, size 0x20480) - last unloaded 191085012192

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 40197571838

com.apple.driver.AGPM 100.12.31

com.apple.filesystems.autofs 2.1.0

com.apple.driver.AppleMikeyHIDDriver 1.2.0

com.apple.driver.AppleUpstreamUserClient 3.5.7

com.apple.driver.AppleMCCSControl 1.0.20

com.apple.driver.AppleHDA 2.0.5f14

com.apple.driver.AppleMikeyDriver 2.0.5f14

com.apple.driver.AudioAUUC 1.57

com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1

com.apple.kext.AppleSMCLMU 1.5.2d10

com.apple.driver.SMCMotionSensor 3.0.1d2

com.apple.driver.AppleIntelPenrynProfile 17

com.apple.driver.AppleBacklight 170.0.46

com.apple.GeForce 6.3.6

com.apple.driver.AppleLPC 1.5.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.1.6

com.apple.driver.AppleUSBTCButtons 201.6

com.apple.driver.AppleIRController 303.8

com.apple.driver.AppleUSBTCKeyboard 201.6

com.apple.driver.AppleUSBCardReader 2.6.1

com.apple.iokit.SCSITaskUserClient 2.6.8

com.apple.BootCache 31.1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.iokit.IOAHCIBlockStorage 1.6.4

com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8

com.apple.driver.AirPortBrcm43224 428.42.4

com.apple.driver.AppleFWOHCI 4.7.3

com.apple.driver.AppleUSBHub 4.2.4

com.apple.driver.AppleAHCIPort 2.1.7

com.apple.driver.AppleUSBEHCI 4.2.4

com.apple.driver.AppleUSBOHCI 4.2.0

com.apple.driver.AppleSmartBatteryManager 160.0.0

com.apple.driver.AppleEFINVRAM 1.4.0

com.apple.driver.AppleRTC 1.3.1

com.apple.driver.AppleHPET 1.5

com.apple.driver.AppleACPIButtons 1.3.6

com.apple.driver.AppleSMBIOS 1.7

com.apple.driver.AppleACPIEC 1.3.6

com.apple.driver.AppleAPIC 1.4

com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0

com.apple.security.sandbox 1

com.apple.security.quarantine 0

com.apple.nke.applicationfirewall 2.1.14

com.apple.driver.AppleIntelCPUPowerManagement 142.6.0

com.apple.driver.DspFuncLib 2.0.5f14

com.apple.driver.AppleProfileReadCounterAction 17

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.driver.IOPlatformPluginFamily 4.7.0a1

com.apple.nvidia.nv50hal 6.3.6

com.apple.iokit.IOFireWireIP 2.0.3

com.apple.driver.AppleHDAController 2.0.5f14

com.apple.iokit.IOHDAFamily 2.0.5f14

com.apple.driver.AppleProfileTimestampAction 10

com.apple.driver.AppleProfileThreadInfoAction 14

com.apple.driver.AppleProfileRegisterStateAction 10

com.apple.driver.AppleProfileKEventAction 10

com.apple.driver.AppleProfileCallstackAction 20

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.1

com.apple.NVDAResman 6.3.6

com.apple.iokit.IONDRVSupport 2.2.1

com.apple.iokit.IOSurface 74.2

com.apple.iokit.IOGraphicsFamily 2.2.1

com.apple.iokit.IOBluetoothSerialManager 2.4.5f3

com.apple.iokit.IOSerialFamily 10.0.3

com.apple.driver.AppleSMC 3.1.0d5

com.apple.iokit.IOAudioFamily 1.8.3fc2

com.apple.kext.OSvKernDSPLib 1.3

com.apple.iokit.AppleProfileFamily 41

com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3

com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3

com.apple.iokit.IOBluetoothFamily 2.4.5f3

com.apple.driver.AppleUSBMultitouch 207.7

com.apple.iokit.IOUSBHIDDriver 4.2.0

com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8

com.apple.iokit.IOUSBMassStorageClass 2.6.7

com.apple.driver.AppleUSBMergeNub 4.2.4

com.apple.driver.AppleUSBComposite 3.9.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8

com.apple.iokit.IOBDStorageFamily 1.6

com.apple.iokit.IODVDStorageFamily 1.6

com.apple.iokit.IOCDStorageFamily 1.6.1

com.apple.driver.XsanFilter 402.1

com.apple.iokit.IOAHCISerialATAPI 1.2.6

com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8

com.apple.iokit.IO80211Family 320.1

com.apple.iokit.IONetworkingFamily 1.10

com.apple.iokit.IOFireWireFamily 4.2.6

com.apple.iokit.IOUSBUserClient 4.2.4

com.apple.iokit.IOAHCIFamily 2.0.6

com.apple.iokit.IOUSBFamily 4.2.4

com.apple.driver.NVSMU 2.2.7

com.apple.driver.AppleEFIRuntime 1.4.0

com.apple.iokit.IOHIDFamily 1.6.6

com.apple.iokit.IOSMBusFamily 1.1

com.apple.kext.AppleMatch 1.0.0d1

com.apple.security.TMSafetyNet 6

com.apple.driver.DiskImages 289

com.apple.iokit.IOStorageFamily 1.6.3

com.apple.driver.AppleACPIPlatform 1.3.6

com.apple.iokit.IOPCIFamily 2.6.5

com.apple.iokit.IOACPIFamily 1.3.0

Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6

Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)

Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST9250315ASG, 232.89 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2

USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2

USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 6

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 / 3

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 2

Reply

Answer 15

Linc Davis

Level 10

209,541 points

Jan 19, 2013 8:48 AM in response to peeweec

Those panics were not caused by third-party software. If the problem is recurrent, the possibilities are (1) a damaged OS X installation; (2) a fault in a peripheral device, if any; (3) an internal hardware fault; and (4) an obscure bug in OS X.

You can rule out the first two possibilities by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable.

If you've recently upgraded the memory, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts on the memory modules when handling them. If necessary, clean them with a mild solvent such as rubbing alcohol.

The Apple Hardware Test, though generally unreliable, will sometimes detect memory faults. A negative test can't be depended on. Run the extended version of the test.

Otherwise, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.

Print the first page of the panic report and bring it with you.

Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the recovery partition, if present.

*An SSD doesn't need to be zeroed.

Reply