TS3297: iTunes: Advanced iTunes Store troubleshooting

Learn about iTunes: Advanced iTunes Store troubleshooting
Lawkobako
Level 1 (0 points)

Q: when i try to open the itune this message it come up(Itune.exe has been set to run in compatibility mode for an older version of windows.for best resullts. turn off compatibility mode for itune before you open it) and i spoke to apple store help customer

Hi, when i try open the itune thei message it come up( Itune.exe has been set to run in compitibility mode for an older version of windows.for best resullts. turn off compatibility mode for itune before you open it,) and today i spoke to apple stor i spend 40 mints with them no resullts

 

Can any one help plz

 

thank you

Windows 7

Posted on Jan 14, 2013 1:24 PM

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Lawkobako

Q: when i try to open the itune this message it come up(Itune.exe has been set to run in compatibility mode for an older version of w ... more

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  • by b noir,

    b noir b noir Jan 14, 2013 2:23 PM in response to Lawkobako
    Level 9 (72,129 points)
    Jan 14, 2013 2:23 PM in response to Lawkobako

    Try the following document, only be sure that none of the boxes in the compatibility tab are checked (not just the compatibility mode box itself):

     

    iTunes for Windows: How to turn off Compatibility Mode

  • by Weav54,

    Weav54 Weav54 Jan 17, 2013 10:47 AM in response to b noir
    Level 1 (0 points)
    Jan 17, 2013 10:47 AM in response to b noir

    Ok, I have no compatiblity tab like the document says, so now what? Thanks.

  • by Applemoin,

    Applemoin Applemoin Feb 7, 2013 3:05 AM in response to Lawkobako
    Level 1 (0 points)
    Feb 7, 2013 3:05 AM in response to Lawkobako

    Resolution

    1. Quit ITunes.

    2. Windows XP: From the Start menu, choose My Computer (or double-click My 

       Computer on the Desktop).
        Windows Vista and Windows 7: From the Start menu, choose Computer.

    3. Open the C:\ drive (or whichever disk Windows is installed on).

    4. Open the Program Files folder or "Program Files (x86)" if you are using a 64- bit version of Windows Vista or Windows 7).

    5. Open the iTunes folder.

    6.Right-click on the iTunes application (iTunes or iTunes.exe) and from the shortcut menu. Click Properties.

    7. Click the Compatibility tab.

    8. Deselect the checkbox under Compatibility mode if it's selected.

    9. Windows Vista: Click "Show Settings for All Users."
    Windows 7: Click "Change Settings for All Users."

    10. Windows Vista and Windows 7: Deselect the checkbox under Compatibility mode if it's selected and click OK.

    11. Click OK.

    12. Open iTunes and pray for me.

     

    Mohammed Moin

    From Jeddah - KSA

    +966 542400247