my daughter just purchased a movie from iTunes. She is trying to sync it to an iPod Touch running os 4.2.1, and is getting the message that it can't sync because it can't be played on this iPod Touch. What can we do?????

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my daughter just purchased a movie from iTunes. She is trying to sync it to an iPod Touch running os 4.2.1, and is getting the message that it can't sync because it can't be played on this iPod Touch. What can we do?????

My daughter just purchased a movie from iTunes. She is trying to sync it to an iPod Touch running os 4.2.1, and is getting the message that it can't sync because it can't be played on this iPod Touch. What can we do?????

iPod touch, iOS 4.2

Posted on Jan 14, 2013 1:32 PM

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Answer 1

lllaass

Level 10

210,519 points

Jan 14, 2013 1:37 PM in response to JoeWiniecki

See:

iTunes: May be unable to transfer videos to iPhone, iPad, or iPod

iTunes: Frequently asked questions about viewing and syncing videos

iTunes: Sync purchased HD videos to iPod or iOS device

Basically you have to sync the SD version to a 1G, 2G or 3G iPod. Only the 4G and later ones support HD. You may have to download the SD version

Downloading past purchases from the App Store, iBookstore, and iTunes Store

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