Final Cut Pro X freezing on top spec new 27" iMac, help!

Any idea when this will be??

No that's the problem.

If someone would just tell us, this will be fixed this week or this month or even before FCP X is updated.

Begining to wish I had waited for the Pro, or what ever they are going to call it.

Just tested another machine with 680mx in Apple store in London, Brent Cross and it crashed. I am considering calling up and changing my order arriving in 4 weeks time to use the 675 graphics instead?

Has anyone heard anything more from the Fcpx team on this? So you know if apple will let me change my order which I placed 2 weeks ago?

I've heard nothing since the 13th Feb which was when I was told that if the iMac team got an update from the FCPX team, they'd let me know. Since I've not heard anything since, I have to assume that the FCPX team have not even provided the iMac team with an ETA - or at least, not one which they feel able to commit to publicly.

My best guess is that this issue has exposed a more fundamental problem which is endemic in FCPX and which they're having difficulty re-engineering the whole app to avoid, especially as they will have already been working on new code internally. They are probably also feeling that they'll need to have some "new feature" to announce along with any changes to address this issue to avoid it looking like it's only a patch for poor code...not that I'm cynical about how Apple deal with publicity about any flaws in their products at all based on previous experience with other bugs I've tried getting resolved in iOS etc where they've still refused to acknowledge that the problems I'd been having had been due to any flaw, hoping I'd just accept that the issue "magically" stopped after an iOS update.

Really speculation but I would have thought it far more likely there is a problem in the OS.

This is the exact reason why communication is so important. Apple doesn't keep us informed, so we start guessing. It's their own fault.

With that said, I'm not really sure how our speculation helps any. Not that I know anything, but I would still advise against speculating, because the truth is, we have no real idea.

Dan

Is anyone using the top spec imac with 680mx and using FCPX well keno problems??

Or are we all in the same boat here?

"Without any problems" should say

No I have exactly the same issue on my 27" with 680MX graphics. To say I'm disappointed is an understatement. Hopefully Apple will resolve quickly.

Just don't want everyone to forget this is happening with Motion 5 too.

Same exact issue here

27" imac i7 with 680MX graphics and 32GB memory.

you can recreate the bug at will by using the "pixie dust" title. Definatly a hardware issue.

spoke with apple tech support last week and no fix or ETA for fix available

sad considering i waited 1 month for this "top of the line" computer and it cannot be used for the one application i need it for , Final cut pro X.

now can anyone confirm that this issue will not happen with the 675MX graphic? i might downgrade in order to get work done!

I ran the hardware test with my technician on my imac 27 "

The test is very accurate lasted more than two hours ..... NO PROBLEM FOUND. iMac is perfect.

For sure it's a software problem

I remind you that my mac is 27 "

680mx gtx video card and 32GB of ram

Now that is interesting, apple would like us to believe its the hardware ie nvidia whereas this is definite,y software based then??

I just spent the last two hours editing, fcpx crashed at least 3 times and once it froze the whole imac!!!

Ps I have 27" i7 680mx 1tb fusion and only 24gb ram!

The hardware is perfectly fine. But hardware is completely meaningless without software that will interact with. All applications access the hardware through the OS. Hardware testing without software is like running a car on a dyno. The engine's fine, but the wheels come off when you put it on the road.