2 Replies Latest reply: Jan 14, 2013 10:31 PM by baltwo
kjerstenh Level 1 Level 1 (0 points)

I have Mac OS X v10.6.8 installed. When I restart with the Installation disk, the only option is the "root" administrator. Why do I not see my administrator account & how do I troubleshoot?


MacBook, Mac OS X (10.6.8)
  • 1. Re: Help Resetting Administrator Password
    Kappy Level 10 Level 10 (226,700 points)

    Forgot Your Account Password

     

    For Snow Leopard and earlier

     

         Mac OS X 10.6- If you forget your administrator password

     

    For Lion/Mountain Lion

     

        Boot to the Recovery HD:

     

    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

     

         When the menubar appears select Terminal from the Utilities menu.

         Enter resetpassword at the prompt and press RETURN. Follow

         instructions in the dialog window that will appear.

     

         Or see Reset a Mac OS X 10.7 Lion Password and

         OS X Lion- Apple ID can be used to reset your user account password.


  • 2. Re: Help Resetting Administrator Password
    baltwo Level 9 Level 9 (60,115 points)

    Changing the login password


    Normally you must type a password to log in to the computer. This is called your “account password” or “login password.” You can change your password, and if you are the administrator of a computer with multiple accounts, you can reset the passwords of other users as well.

     

    To change your login password:

    1.          Choose Apple menu > System Preferences and click Accounts.

    2.          Open Accounts preferences

    3.          Click Change Password.

    4.          Enter your current password in the Old Password field.

    5.          Enter your new password in the New Password field, and then enter it again in the Verify field. For help choosing a secure password, click the Key button next to the New Password field.

    6.          Enter a hint to help you remember the password. This hint appears if the wrong password is entered three consecutive times in the login window.

    7.          Click Change Password.

     

    To reset another user’s login password:

    1.          Log in to the computer using an administrator name and password.

    2.          Choose Apple menu > System Preferences, and click Accounts.

    3.          Open Accounts preferences

    4.          Click the lock icon to unlock it, and then enter your administrator name and password.

    5.          Select the account whose password you want to change.

    6.          Click Reset Password.

    7.          Enter your new password in the New Password field, and then enter it again in the Verify field. For help choosing a secure password, click the Key button next to the New Password field.

    8.          Enter a hint to help you remember the password. This hit appears if the wrong password is entered three consecutive times in the login window.

    9.          Click Reset Password.

     

    IMPORTANT: After changing or resetting a password, open Keychain Access and change the “login” keychain to match the new login password. This unlocks the keychain when you log i