I Pod Touch

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Level 1

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I Pod Touch

I have a problem with my Daughter Ipod Touch, it got disabled as too many incorrect passcodes have been entered.

I undertstand I have to "restore factory settings" but it will not appear on my itunes.

It keeps coming up that I need to enter the code.

Reading on hear about pulling the plug keeping your finger on the home button (that is the one on the front???) for ten seconds to get it in the right mode does not work.

I have installed itunes on another computer, but it still knows what the ipod is called, and won't do anything different.

How can I get into the ipod to get the settings back????

iPod touch

Posted on Jan 15, 2013 1:06 AM

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Answer 1

lllaass

Level 10

210,799 points

Jan 15, 2013 5:25 AM in response to boboffM

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Wrong passcode results in red disabled screen

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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Answer 2

boboffM Author

Level 1

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Jan 15, 2013 5:48 AM in response to lllaass

Thank you, that very helpfull.

I have done all the things suggested.

When it comes back on the "apple" comes up almost straight away, and then after the 10 seconds it pings in Itunes saying that needs to enter a passcode, there is no way it will come back on in recovery or DFU?????

I don't know what to do now!

Thank you though

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Answer 3

lllaass

Level 10

210,799 points

Jan 15, 2013 6:05 AM in response to boboffM

Try a couple more times. It can be tricky to get the iPod in recovery mode or DFU mode. It sounds like you are only resetting the iPod, not geting it into one of the modes.

When the iPod is in recovery mode and you connect it to your computer iTunes will say it found am iPod in recovery mode.

You can also try this program to get it in recovery mode

RecBoot: Easy Way to Put iPhone into Recovery Mode

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Answer 4

boboffM Author

Level 1

0 points

Jan 15, 2013 6:31 AM in response to lllaass

Hi, thanks again

I tried to download rec boot and its just installed a load of "fix your PC" Optimiser pro type stuff. I am not sure I want to click on any of those?????

Doesn't down load any thing that appears to help, just lots of tool bars and new search option stuff???

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