iPad 4th Gen not charging with included apple 12w adapter & lightening cable.

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iPad 4th Gen not charging with included apple 12w adapter & lightening cable.

So I've only has this iPad since Xmas.

It worked perfectly until a week ago when I started having charging issues with the stock accessories.

I plugged it in to the wall using the cable and adapter it came with and nothing. Not even the usual "Not Charging" message you may sometimes see when using an old computer's usb port. However, if I turn it completely off while the cable is connected to the wall, It will charge just extremely slow (takes about 12-16 hours for a full charge).

Its a 4th Gen iPad 16GB (Wifi only) with the latest software update 6.0.1

Here are the steps I have taken thus far:

I've tried isolating the problem using the accessories that came with the iPad (Cable and Adapter) and these steps below...

1. Tried different adapters and lightening cables (all apple products btw). Some will give me the "Not Charging" message, but still the same issue. Every now and then the lighting bolt charge indicator will show up, but it either switches back to not charging or will still charge extremely slow (and yes I've even tried disabling all the radio toggles such as wifi, location services, bluetooth, push, etc...)

2. Utilized the same steps listed with the accessories as above using different wall outlets

3. Hard Reset (Sleep+Home) then plugging in cable before, during, & after boot logo.

Haven't put it into DFU Mode yet & would like to avoid this for obvious reasons if possible. Any other options I'm not thinking off?

iPad, iOS 6.0.1, 4th Gen iPad 16GB (Wifi only)

Posted on Jan 15, 2013 2:24 AM

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Answer 1

Skydiver119

Level 9

53,495 points

Jan 15, 2013 4:31 AM in response to MizMizuki

Make an appointment at your local apple store and take it in. there may be something wrong with the charging port or the software that tell it what to do. ANd that's something for the pros to deal with.

If you didn't buy it at an Apple store you can take it back where you bought it (depending on their return policy but most places have 90 days)

The reason I suggest that....I bought mine at Best Buy and it had charging issues. I took it into best buy (the closest apple store is over an hour away) and they simply exchanged mine for a new one. If you take it into apple, the policy is to exchange your malfunctioning one for a refurbished replacement.

So I got a new device instead of a refurb. Not that refurbs are bad, sometimes they are better than the new ones, but I liked being able to walk out with a brand new device instead of a used one.

Now if you bought it from Apple, then that's where you need to take it back to.

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