3 Replies Latest reply: Feb 27, 2013 8:55 AM by mkelly3078
kenfromboca Level 1 Level 1 (0 points)

I just bought an xp_400 Epson printer and connected it wirelessly to my network --- I can print print my computers but I cannot print from my iphone or ipad using airprint. Anyone know of a solution?



iPhone 5, iOS 6.0.2, prints ok from Windows and Mountain
  • Kilgore-Trout Level 7 Level 7 (30,055 points)

    This article is a good place to start: http://support.apple.com/kb/HT4356

  • kenfromboca Level 1 Level 1 (0 points)

    I have decided to return this printer -- I was on epson support line this morning for about 1 1/2 houras and I could get the aiprint to work if I put the printer right beside my router but it was not consistently able to be accessed - -epson seems to wnat you to use their Epson iPrint utility and I want to use airprint like I should be able to.


    I have an HP printer at home that works GREAT with airprint -- next time I get an HP printer.


    take care,


  • mkelly3078 Level 1 Level 1 (0 points)

    I just spent a few hours on this problem myself. I connected the Epson XP-400 to my Airport express and it would print from my macbook, but wouldn't get picked up in the airprint. I went back over the documentation again and found my problem. The airport, and it appears the timecapsule, will not do airprint if you connect using a usb printer cable. I changed my connection to use the Epson wi-fi and added the printer again. Prints from my mac and now shows up in airprint and prints from there also. Wish I had realized before I pulled out three of my four remaining hairs. Well, I can at least print that coupon for the hair clinic now!