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Q: Difficulty getting online (wifi)

Hi, I keep getting the following message when I try to connect:

>>>  Select a certificate or enter a name and password for network "xxxxxxxx" <<<

 

in addition whenever I try to connect with wifi I have to play around with looking for "other networks" then choose my own network. I then have to enter a password even though its already a prefered network.

 

 

thanks in advance

iMac, Mac OS X (10.6.8)

Posted on Jan 15, 2013 6:41 AM

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Q: Difficulty getting online (wifi)

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  • by Paul_31,

    Paul_31 Paul_31 Jan 15, 2013 7:17 AM in response to Movitar
    Level 6 (13,925 points)
    Jan 15, 2013 7:17 AM in response to Movitar

    Have you tried deleting the network and creating a new one in System Preferences>Network. Delete the Airport/Wifi network and create another using the '+' symbol.

  • by Movitar,

    Movitar Movitar Jan 15, 2013 7:22 AM in response to Paul_31
    Level 1 (14 points)
    Notebooks
    Jan 15, 2013 7:22 AM in response to Paul_31

    Thanks, I did try that but it still had the same issue.

  • by Paul_31,

    Paul_31 Paul_31 Jan 15, 2013 7:30 AM in response to Movitar
    Level 6 (13,925 points)
    Jan 15, 2013 7:30 AM in response to Movitar

    Not sure it's relevant as your profile shows you're running Snow Leopard, but you might want to have a look at this link - and the links within it. Seems to have helped some people using Lion and Mountain Lion. Maybe it'll offer some ideas you can try.

    Another possibility could be that the Keychain entry is corrupt. You could try deleting it from the and letting it create a new entry.

    Utilities>Keychain Access>Passwords. Find the Network entry and delete. Try to rejoin the Network and it should create a new Keychain item.

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Jan 15, 2013 10:04 AM in response to Movitar
    Level 9 (57,623 points)
    Jan 15, 2013 10:04 AM in response to Movitar

    Change your router channel.  Sometimes this is all you will have to do.

     

    Power cycling the router.  Read the router's user manual or contact their tech support for instructions.

     

    System Preferences/Internet & Network/Network

    Unlock the padlock

    Locations:  Automatic

    Highlight Airport

    Click the Assist Me button

    In the popup window click the Diagnostic button.

     

    System Preferences/Network- Unlock padlock.  Highlight Airport.  Network Name-select your name.  Click on the Advanced button.  Airport/Preferred Networks-delete all that is not your network.

    Place a check mark next to "Remember networks this computer has joined."  Click the OK button and lock the padlock.  Restart your computer.

     

     

    http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease

     

     

    No internet connection (wireless)

    Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).

    Delete all extra entries that you find.

    Place a check mark next to "Remember networks this computer has joined."

     

     

    Other resources to check into:

    Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6

     

    How to diagnose and resolve Wi-Fi slow-downs

     

    Pv6 troubleshooting

     

    Mac OS X 10.6 Help:  Solving problems with connecting to the Internet

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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  • by emchazn,

    emchazn emchazn Jan 7, 2014 4:16 PM in response to Paul_31
    Level 1 (0 points)
    Jan 7, 2014 4:16 PM in response to Paul_31

    Thank you so much Paul!

     

    I knew from the beginning I had the first password incorrect, but my mac saved it for some reason and the Apple support center was being beyond unhelpful. Your advice with the keychain fixed my problem immediately!

     

    THANK YOU!