HT204172: How to clean Apple products

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Yragtnarg
Level 1 (0 points)

Q: My Mighty Mouse has stopped scrolling upward.  Everything else seems to be working well.  Can this be corrected? Yes, I've cleaned it several times, as per instructions.

My mouse will not scroll UP.  I've cleaned it several times, as per instructions, and all other functions are fine.  Can this be fixed or do I have to get another mouse?

Mac OS X v 10.4.8 wireless mouse, Mac OS X (10.7.5)

Posted on Jan 15, 2013 6:54 AM

by Malcolm J. Rayfield,Solvedanswer
Malcolm J. Rayfield Malcolm J. Rayfield
Level 5 (7,928 points)
A:

Cleaning never works for very long.  If you Google, you can find instructions on opening the case to clean it properly, but is is tricky.

 

Try the Magic Mouse or Trackpad.

Posted on Jan 16, 2013 1:49 PM

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Yragtnarg

Q: My Mighty Mouse has stopped scrolling upward.  Everything else seems to be working well.  Can this be corrected? Yes, I' ... more

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  • by Malcolm J. Rayfield,Solvedanswer

    Malcolm J. Rayfield Malcolm J. Rayfield Jan 16, 2013 1:49 PM in response to Yragtnarg
    Level 5 (7,928 points)
    Jan 16, 2013 1:49 PM in response to Yragtnarg

    Cleaning never works for very long.  If you Google, you can find instructions on opening the case to clean it properly, but is is tricky.

     

    Try the Magic Mouse or Trackpad.

  • by Yragtnarg,

    Yragtnarg Yragtnarg Jan 17, 2013 6:03 AM in response to Yragtnarg
    Level 1 (0 points)
    Jan 17, 2013 6:03 AM in response to Yragtnarg

    The you tube demo on how to dismantle the mouse lacked a few details, but it got the job done.  Very tricky getting everything back together, but it worked!  Amazing how much trouble a little bit of lint can cause.  Thanks for the advice.  My advice:  be sure you have a well lit, soft non-slip surface and a source of magnification.