HT201337: Remove or switch the SIM card in your iPhone or iPad
Learn about Remove or switch the SIM card in your iPhone or iPad
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Helpful answers
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Jan 15, 2013 8:53 AM in response to quinny58by paulcb,★HelpfulContact the carrier to which the iPhone is locked to. They are the only ones that can authrize the unlock.
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Jan 15, 2013 9:19 AM in response to paulcbby quinny58,I have this is how I was told to unlock it by inserting a sim from a different carrier to the one it is currently with and following some actions they have told me but at the moment I dont have a different sim
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Jan 15, 2013 9:22 AM in response to quinny58by Michael Black,★HelpfulYou were incorrectly informed.
An unlock begins with a request to the carrier the phone is currently locked to. They will determine if your request is valid, and if so, will inform you. Then, with that original carrier's SIM still in it, you would be instructed to plug the phone into iTunes and perform a restore, after which it would be unlocked (with confirmation of that in a message displayed at the end of the restore process).
Only then, would you insert another carrier's SIM card.