1 Reply Latest reply: Jan 15, 2013 3:34 PM by Winston Churchill
Cheetahblack Level 1 Level 1 (0 points)

Each song on a recent iTunes purchase of mine stops at about 11 seconds into the song and skips into the next song. Can I just redownload the album?


MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)
  • Winston Churchill Level 10 Level 10 (85,780 points)

    Welcome to the Apple Community.


    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.


    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.


    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.


    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.