5 Replies Latest reply: Aug 14, 2015 2:36 AM by petermac87
janssen.23 Level 1 Level 1 (0 points)

I have a MacBook Pro from 2009.  OS X 10.5.8, 2.53 GHz Intel Core 2 Duo with 4 GB 1067 MHz DDR3.

My computer has been running extremely slow for a couple of months now.  I downloaded the new firefox and it wasn't supported, so I have been using safari and it crashes constantly.  I scanned my whole computer no viruses, etc, not that macs get those, but it is clean. My Microsoft porgrams, such as word and powerpoint keep crashing as well.  I need to know what to do about speed and crashing internet browsers and microsoft applications.  I am a graduate student and I need my computer to learn and to teach, this has been a nightmare.  Suggestions as to upgrades or problems would be great, its not like I have the money to just go out and but a new one...


MacBook Pro (15-inch 2.53 GHz), Mac OS X (10.5.8)
  • Dale Weisshaar Level 6 Level 6 (15,865 points)

    We would like to know what size hard drive you have and how much free space is on it.

    If you click on your Hard drive icon (should be upper right hand corner of your screen), or the Finder in your Dock...when the window opens it says at the bottom how much Free Space you have on your drive.

    If you go to the , click on About This Mac, click on More Info... in that window. The next window says how big your hard drive is under Hardware....click on Serial-ATA.....look under Capacity:

    We need to know this cause if a hard drive is too full it slows things down and creates operational difficulties.

     

    DALE

  • CMCSK Level 6 Level 6 (10,630 points)

    Disconnect all peripherals from your computer.

     

    Boot from your install disc & run Repair Disk from the utility menu. To use the Install Mac OS X disc, insert the disc, and restart your computer while holding down the C key as it starts up.

    Select your language.

    Once on the desktop, select Utility in the menu bar.

    Select Disk Utility.

     

    Select the disk or volume in the list of disks and volumes, and then click First Aid.

    Click Repair Disk.

    Restart your computer when done.

     

    Repair permissions after you reach the desktop-http://support.apple.com/kb/HT2963 and restart your computer.

     

     

     

     

     

     

     

     

     

     

     

     

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  • janssen.23 Level 1 Level 1 (0 points)

    I have over 400 GB available

  • Ladyfoxmccloud Level 1 Level 1 (0 points)

    I am having the same problem and a friend of mine is as well. Plus when it is in sleep mode it takes ages to reawaken.

     

    Did an EtreCheck and this is my stats

     

    Problem description:

    Macbook is running slow and crashing after Yosemite

     

    EtreCheck version: 2.4 (136)

    Report generated 8/14/15, 10:15 AM

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: (What does this mean?)

        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

        MacBook Pro - model: MacBookPro9,2

        1 2.5 GHz Intel Core i5 CPU: 2-core

        8 GB RAM Upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1600 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1600 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

        Battery: Health = Normal - Cycle count = 568 - SN = 9G24712YJD3MB

     

    Video Information: (What does this mean?)

        Intel HD Graphics 4000

            Color LCD 1280 x 800

     

    System Software: (What does this mean?)

        OS X 10.10.4 (14E46) - Time since boot: about 18 days

     

    Disk Information: (What does this mean?)

        APPLE HDD HTS547575A9E384 disk0 : (750.16 GB) (Rotational)

            EFI (disk0s1) <not mounted> : 210 MB

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

            Macintosh HD (disk1) / : 748.93 GB (254.38 GB free)

                Core Storage: disk0s2 749.30 GB Online

     

        MATSHITADVD-R   UJ-8A8   ()

     

    USB Information: (What does this mean?)

        Apple Inc. FaceTime HD Camera (Built-in)

        Apple Inc. BRCM20702 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Computer, Inc. IR Receiver

        Apple Inc. Apple Internal Keyboard / Trackpad

     

    Thunderbolt Information: (What does this mean?)

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: (What does this mean?)

        Mac App Store and identified developers

     

    Kernel Extensions: (What does this mean?)

            /Library/Application Support/MacKeeper/AntiVirus.app

        [not loaded]    net.kromtech.kext.AVKauth (2.3.8 - SDK 10.10) [Click for support]

        [not loaded]    net.kromtech.kext.Firewall (2.3.8 - SDK 10.10) [Click for support]

     

            /System/Library/Extensions

        [loaded]    com.cisco.kext.acsock (1.1.0 - SDK 10.2) [Click for support]

        [not loaded]    com.paceap.kext.PACESupport (5.4.1) [Click for support]

        [not loaded]    com.paceap.kext.PACESupport2 (5.4.1) [Click for support]

        [not loaded]    com.parallels.kext.ConnectUSB (3.0.0) [Click for support]

        [not loaded]    com.parallels.kext.Pvsnet (3.0) [Click for support]

        [not loaded]    com.parallels.kext.hypervisor (3.0) [Click for support]

        [not loaded]    com.parallels.kext.vmmain (3.0) [Click for support]

     

    Startup Items: (What does this mean?)

        ciscod: Path: /System/Library/StartupItems/ciscod

        AutorunKit: Path: /Library/StartupItems/AutorunKit

        ColdFusionMX7: Path: /Library/StartupItems/ColdFusionMX7

        PACESupport: Path: /Library/StartupItems/PACESupport

        Privoxy: Path: /Library/StartupItems/Privoxy

        Qmaster: Path: /Library/StartupItems/Qmaster

        Startup items are obsolete in OS X Yosemite

     

    Problem System Launch Agents: (What does this mean?)

        [killed]    com.apple.AirPlayUIAgent.plist

        [killed]    com.apple.CallHistoryPluginHelper.plist

        [killed]    com.apple.CallHistorySyncHelper.plist

        [killed]    com.apple.cloudd.plist

        [killed]    com.apple.cloudphotosd.plist

        [killed]    com.apple.cmfsyncagent.plist

        [killed]    com.apple.coreservices.appleid.authentication.plist

        [killed]    com.apple.EscrowSecurityAlert.plist

        [killed]    com.apple.Maps.pushdaemon.plist

        [killed]    com.apple.printtool.agent.plist

        [killed]    com.apple.rcd.plist

        [killed]    com.apple.SafariNotificationAgent.plist

        [killed]    com.apple.sbd.plist

        [killed]    com.apple.scopedbookmarkagent.xpc.plist

        [killed]    com.apple.security.cloudkeychainproxy.plist

        [killed]    com.apple.telephonyutilities.callservicesd.plist

        [failed]    org.thebends.iphonedisk.mobile_fs_util.plist [Click for support]

        16 processes killed due to memory pressure

     

    Problem System Launch Daemons: (What does this mean?)

        [killed]    com.apple.AssetCacheLocatorService.plist

        [killed]    com.apple.awdd.plist

        [killed]    com.apple.ctkd.plist

        [killed]    com.apple.emond.aslmanager.plist

        [killed]    com.apple.icloud.findmydeviced.plist

        [killed]    com.apple.ifdreader.plist

        [killed]    com.apple.installd.plist

        [killed]    com.apple.nehelper.plist

        [killed]    com.apple.nsurlsessiond.plist

        [killed]    com.apple.periodic-daily.plist

        [killed]    com.apple.periodic-monthly.plist

        [killed]    com.apple.periodic-weekly.plist

        [killed]    com.apple.softwareupdate_download_service.plist

        [killed]    com.apple.softwareupdated.plist

        [killed]    com.apple.wdhelper.plist

        [killed]    com.apple.xpc.smd.plist

        16 processes killed due to memory pressure

     

    Launch Agents: (What does this mean?)

        [loaded]    com.cisco.anyconnect.gui.plist [Click for support]

        [loaded]    com.divx.dms.agent.plist [Click for support]

        [loaded]    com.divx.update.agent.plist [Click for support]

        [running]    com.hp.devicemonitor.plist [Click for support]

        [loaded]    com.hp.messagecenter.launcher.plist [Click for support]

        [running]    com.hp.productresearch.plist [Click for support]

        [unknown]    com.oracle.java.Java-Updater.plist [Click for support]

        [loaded]    org.macosforge.xquartz.startx.plist [Click for support]

     

    Launch Daemons: (What does this mean?)

        [loaded]    com.adobe.fpsaud.plist [Click for support]

        [running]    com.cisco.anyconnect.vpnagentd.plist [Click for support]

        [loaded]    com.ciscosystems.ciscoconnect.daemon.plist [Click for support]

        [loaded]    com.ea.origin.ESHelper.plist [Click for support]

        [running]    com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]

        [unknown]    com.oracle.java.Helper-Tool.plist [Click for support]

        [running]    com.zeobit.MacKeeper.AntiVirus.plist [Click for support]

        [loaded]    org.macosforge.xquartz.privileged_startx.plist [Click for support]

        [failed]    PACESupport.plist [Click for support]

     

    User Launch Agents: (What does this mean?)

        [loaded]    com.adobe.ARM.[...].plist [Click for support]

        [running]    com.amazon.music.plist [Click for support]

        [loaded]    com.google.keystone.agent.plist [Click for support]

        [loaded]    com.jdibackup.ZipCloud.autostart.plist [Click for support]

        [loaded]    com.jdibackup.ZipCloud.notify.plist [Click for support]

        [running]    com.mackeeper.MacKeeper.Helper.plist [Click for support]

        [failed]    com.spigot.SearchProtection.plist [Click for support]

        [loaded]    com.valvesoftware.steamclean.plist [Click for support]

     

    User Login Items: (What does this mean?)

        Steam    Application  (/Applications/Games bought/Steam.app)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Dropbox    Application  (/Applications/Dropbox.app)

        TuneupMyMac    UNKNOWN  (missing value)

        Android File Transfer Agent    Application  (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

        Music Manager    Application Hidden (~/Library/PreferencePanes/MusicManager.prefPane/Contents/Helpers/MusicManagerH elper.app)

        Wondershare Helper Compact    Application  (~/Library/Application Support/Helper/Wondershare Helper Compact.app)

        HP Communications    Application  (/Library/Printers/hp/HP Communications.app)

     

    Internet Plug-ins: (What does this mean?)

        DirectorShockwave: Version: 11.0.0r458 [Click for support]

        OVSHelper: Version: 1.1 [Click for support]

        Default Browser: Version: 600 - SDK 10.10

        Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]

        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

        RealPlayer Plugin: Version: Unknown [Click for support]

        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

        AmazonMP3DownloaderPlugin101736: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]

        DivX Web Player: Version: 3.3.1.10 - SDK 10.10 [Click for support]

        FlashPlayer-10.6: Version: 18.0.0.232 - SDK 10.6 [Click for support]

        Flash Player: Version: 18.0.0.232 - SDK 10.6 [Click for support]

        iPhotoPhotocast: Version: 6.0

        QuickTime Plugin: Version: 7.7.3

        Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 [Click for support]

        AdobePDFViewer: Version: 8.3.1 [Click for support]

        np-tfglaunch-plugin: Version: ©Tenderfoot Games, LLC. All rights reserved. [Click for support]

        Veoh Plugin: Version: 3.0 [Click for support]

        JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

     

    User internet Plug-ins: (What does this mean?)

        Picasa: Version: 1.0 - SDK 10.4 [Click for support]

     

    Safari Extensions: (What does this mean?)

        Grammarly Spell Checker & Grammar Checker

     

    Audio Plug-ins: (What does this mean?)

        DVCPROHDAudio: Version: 1.2

     

    3rd Party Preference Panes: (What does this mean?)

        Flash Player  [Click for support]

        Flip4Mac WMV  [Click for support]

        MacFUSE  [Click for support]

        MusicManager  [Click for support]

        Paragon NTFS for Mac ® OS X  [Click for support]

     

    Time Machine: (What does this mean?)

        Skip System Files: NO

        Mobile backups: ON

        Auto backup: YES

        Volumes being backed up:

            Macintosh HD: Disk size: 748.93 GB Disk used: 494.55 GB

        Destinations:

            Time Machine Backups [Local]

            Total size: 1.50 TB

            Total number of backups: 6

            Oldest backup: 2015-03-02 10:02:50 +0000

            Last backup: 2015-06-29 21:57:57 +0000

            Size of backup disk: Adequate

                Backup size 1.50 TB > (Disk used 494.55 GB X 3)

     

    Top Processes by CPU: (What does this mean?)

             7%    com.apple.WebKit.WebContent(24)

             4%    MusicManagerHelper

             4%    nsurlstoraged(2)

             1%    WindowServer

             0%    com.apple.WebKit.Networking

     

    Top Processes by Memory: (What does this mean?)

        2.13 GB    com.apple.WebKit.WebContent(24)

        934 MB    kernel_task

        66 MB    Safari

        66 MB    mdworker(8)

        33 MB    WindowServer

     

    Virtual Memory Information: (What does this mean?)

        15 MB    Free RAM

        7.98 GB    Used RAM (612 MB Cached)

        1.88 GB    Swap Used

     

    Diagnostics Information: (What does this mean?)

        Aug 14, 2015, 09:42:25 AM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-08-14-094225_[ redacted].cpu_resource.diag [Click for details]

        Aug 13, 2015, 07:06:38 AM    /Library/Logs/DiagnosticReports/nsurlstoraged_2015-08-13-070638_[redacted].cpu_ resource.diag [Click for details]

        Aug 12, 2015, 06:30:03 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_2015-08-12-183003_[r edacted].cpu_resource.diag [Click for details]

  • petermac87 Level 5 Level 5 (6,700 points)

    This thread is well over two and a half years old. Please start your  own thread with the Etrecheck report included. You will get much more help for the many software issues you have that are causing your problems.

     

    Cheers

     

    pete