Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot my apple security questions

HElp

iPad, iOS 6.0.2

Posted on Jan 16, 2013 7:23 AM

Reply
3 replies

Jan 16, 2013 7:24 AM in response to Bong90

On you computer navigate to:

For Canada - https://appleid.apple.com/ca.

For United States - https://appleid.apple.com/us/.


Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.


Also see this article - http://support.apple.com/kb/HT5312.


If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753. Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

Jan 17, 2013 5:43 AM in response to Bong90

  1. Start here(change country if necessary)and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
  2. If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
  3. If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

I forgot my apple security questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.