6 Replies Latest reply: Oct 27, 2013 4:24 AM by Miska_FL
AmeliaMcG Level 1 (0 points)

I have a BRAND NEW 3 day old macbook pro 13" laptop. Today, it has started freezing. The curser won't move and the keyboard doesn't respond.

I have to shut it down manually and restart. Which I'm sure can't be good at all.

I'm crap with technology. We are not friends.

If someone has suggestions on what to do can you describe it to me as you would a 3 year old.


Thanks so much!

MacBook, Mac OS X (10.6.8)