1 Reply Latest reply: Jan 16, 2013 11:12 AM by Winston Churchill
J6barbie Level 1 Level 1 (0 points)

I downloaded a song that is showing up as purchased in iTunes, and on my iPhone & iPad.  The song is showing the full length, but when it goes to play it always skips to the next song in th queue.  I have gone to download purchases as well and everything is updated...Help?


iPhone 4S, Mac OS X (10.6.8)
  • Winston Churchill Level 10 Level 10 (84,730 points)

    Welcome to the Apple Community.


    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.


    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.


    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.


    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.