See below.

Have been using AirPrint with the same computer since I purchased this IPad.


The printer I have is: HP Officejet 6500 3 710n-z


All of a sudden I can't get anything I try to print from my IPad to print.


I have followed all your instructions yet continue to get the message that no AirPrint printer is recognized.


Any suggestions? I am quite frustrated.


Thanks.

iPad

Posted on Jan 16, 2013 2:45 PM

Reply
1 reply

Jan 16, 2013 2:58 PM in response to Carole76

You are not talking to Apple employees here - just people voulnteering their time to help others with technical issues. Therefore, we have no idea what you have tried and haven't tried and asking us to guess can make us frustrated as well.


Printer firmware update, reboot your WiFi router by unplugging it for 30 seconds and then plug it back in again, restart the printer, reboot the iPad .....


Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

See below.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.