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Error Code "1602" help?

Hey I really need someone to give me a helpful answer. I'm trying to restore my ipod touch 4th generation but I keep getting the error that says for example "Bob's Ipod could not be restored. An unknown error occurred (1602). I have reinstalled iTunes, Switched USB Slots and I have disabled my anti-virus. I don't know what else to do, My ipod still wont turn on so I have it in DFU Mode. Any Useful comments would be greatly appreciated.

iPod touch, iOS 6.0.1

Posted on Jan 16, 2013 5:44 PM

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4 replies

Jan 17, 2013 6:27 AM in response to JeffreyBean12

Error 1604

This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

  1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
  2. Restore and wait for the error.
  3. When prompted, click OK.
  4. Close and reopen iTunes while the device remains connected.
  5. The device should now be recognized in Recovery Mode again.
  6. Try to restore again.

If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.


Error 1600, 1601, 1602

Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

Error Code "1602" help?

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