HT1595: Apple TV (1st generation): Troubleshooting wireless connections

Learn about Apple TV (1st generation): Troubleshooting wireless connections
ZHall55

Q: Apple TV not connecting to router

My new Apple TV will connect to my network but not to my wifi router.  I've reset router, modem, Apple TV, etc.   It also won't let me do the software update when I connect with an Ethernet cable. 

Apple TV

Posted on Jan 16, 2013 11:21 PM

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Q: Apple TV not connecting to router

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  • by julesnewtoMac,

    julesnewtoMac julesnewtoMac Jan 17, 2013 12:15 AM in response to ZHall55
    Level 4 (1,261 points)
    Jan 17, 2013 12:15 AM in response to ZHall55

    ZHall55,

     

    Regarding the update issue: I have seen other users saying they cannot update with the ethernet cable but has worked when they have removed the cable and updated using WiFI, then reconnected the ethernet and it worked fine.  Try it and see.

     

    regards

     

    Jules