Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?

My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?

MacBook Pro, iOS 6.0.2

Posted on Jan 17, 2013 6:39 AM

Reply
Question marked as Best reply

Posted on Jan 17, 2013 6:43 AM

Sounds like something internal was damaged in the fall, probably the disk drive. Take to Apple and ask them to fix it.


Allan

3 replies

My MacBook Pro fell and now when I turn it on its stuck at the apple logo screen with a loading circle underneath it. What can I do to get passed this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.