1 Reply Latest reply: Jan 17, 2013 8:53 AM by wuzradioman
bunitstep Level 1 Level 1

When using face time sound is lost on other end. I can hear them but they can't hear me. We both have picture- can see each other but they can't hear me.

Mac OS X (10.6.8)
  • wuzradioman Level 4 Level 4

    I've been using Facetime on my imac 10.6.8 for about a year.  Generally speaking, it works quite well. But, once in a while we experience the same problem as you do.  We communicate regularly with ipads and iphones.

    Sporadically, and all of a sudden, they can't hear us.  I'm thinking that it may be a glitch in the Facetime for Mac software, as this complaint is regularly made on this forum.  For my wife and I it's a problem we can live with because when it does happen we can re-engage our contacts with full sound, both ways, if we end the call and restart it.  I do notice that the chances of it occurring are greater when my wife starts trying to scream over the background noise that our grandkids sometimes make. LOL