4 Replies Latest reply: Jan 24, 2013 10:42 AM by Stephen Schulte1
Stephen Schulte1 Level 1 (10 points)

For years now I have been able to download a PDF copy of my Skype invoices.  But I tried today both on my MacBook Pro running Mountain lion as well as on my (8 year old Power PC) eMac running Leopard 10.5.8.  Neither one worked. I sometimes got a message that Adobe reader wouldn't load but other times just a gray screen page on Safari.


On my MacBook Pro I am still running Adobe reader 9.5.1 as I have tried both versions 10 and 11 and don't like them. I've done a test download of a couple of PDFs and they appear instantly in Safari – it is only Skype that seems to be the problem. I have tried to contact Skype but they have a somewhat obtuse system for submitting support requests.  Certainly I will keep trying to contact Skype but I'm really wondering if this isn't possibly a Mac-related problem? Are any others having or have any others had a problem displaying or downloading a pdf in Safari?  The Skype PDFs are sent under a secure certificate linked form...


I've been getting these invoices since about the year 2006 so it does seem a little strange that all of a sudden my Mac and Safari wouldn't be able to display that.


Thanks for any comments or assistance.


Best regards,



17 January 2013

MacBook Pro, OS X Mountain Lion, Also a Mac SE running 6.0.4 - not upgrading that!