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Why doesn't my podcast cover art show in store but appears in iTunes library after I subscribe?

My podcast cover art is not showing up in the iTunes store: https://itunes.apple.com/us/podcast/liberation-radio/id591038133


As soon as I subscribe via iTunes on my computer and look at the podcast in the Library, the cover art is there. I can't figure out what's wrong. The image is 1400x1400. The original feed submitted to iTunes is here: http://feeds.feedburner.com/LiberationRadio


Can anyone assist? Thanks in advance!

iTunes-OTHER, Windows 7

Posted on Jan 17, 2013 11:58 AM

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Posted on Jan 17, 2013 12:28 PM

The images which appear when subscribing aren't referenced in the feed, but embedded in the media files.


Your feed correctly references an image at


http://www.pslweb.org/liberationradio/assets/images/liberation-radio-logo-1400x1 400.jpg


but there is no file at this address.

4 replies

Jan 17, 2013 1:23 PM in response to Roger Wilmut1

Great, that explains it. We had moved the image to a new URL and actually updated the original feed that we input into Feedburner with that URL ... but we also had Feedburner Smartcast turned on which creates its own iTunes tags and overrides any that may already be in the feed, and the image URL in Smartcast there was the old one.


In any case, we not only updated Feedcast Smartcast with the correct image URL, but we also put a copy of the image at the old URL so that even the URL presently used by iTunes should work.


Any idea how long it takes for the store to update the cover art? Anything we can do to expedite it?


Thanks!

Why doesn't my podcast cover art show in store but appears in iTunes library after I subscribe?

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