Any solution to iPad 4 WiFi issues?

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Any solution to iPad 4 WiFi issues?

Good Afternoon,

I'm having some issues with my iPad with Retina Display (a.k.a. iPad4).Overall, the device works well except for the WiFi connectivity can be terrible at times.

If the iPad has been on for any length of time, the Wi-Fi conneciton is terrible. It will take minutes to update my inbox, web pages will load very slowly and with no graphic elements. If I use the SpeedTest application, I'll usually get a pretty good downlaod speed that can saturate my Comcast Cable connection (Around 24Mbps), but the upload test will fail to show that any data was uploaded and of course will not give me an upload speed.

I can resolve the issue by simply rebooting the iPad. Once a reboot occurs, the device will perform as expected - which is lighting fast.

What I can figure out about this is it seems to be fine until it connects to another WiFi network. Once it switches to a new network (i.e. from home to work, work to home, home to Starbucks, etc...) the performance starts to suffer. It also starts to have performance issues if I go from LTE back to Wi-Fi. It's hard for me to beleive that this is at all network related as the issue resolves after a reboot of the device and it occurs with many different Wi-Fi networks in many different locations. In the case of home and work, I've got many different devices connected to the same APs that are not seeing any performance issues as this. (I am the network admin at my job, so I have full control and visibility into the WiFi networks at work). All networks are providing IP information via DHCP, and different DNS servers are in use at home, work, etc..

VZW LTE works fine whenever I use it. It's just WiFi. I have to beleive this is some type of software issue. I'm on iOS 6.0.1, which is the latest available for this device.

Any ideas, excluding basic networking troubleshooting (Again, all that has been tried...)

Thanks,

- Don

Posted on Jan 17, 2013 11:55 AM

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Answer 1

Jan 17, 2013 12:17 PM in response to DonnieZ

I think it because of maybe your wi-fi use more than one device,maybe other family members use wi fi too,and that's why it works slow,for example I have ipad 4 and the speed of my wifi depends on situation,maybe if you only use it I think it will work good.Good luck :)

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Answer 2

Jan 17, 2013 2:47 PM in response to DonnieZ

Some things to try first:

1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.

2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.

3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html

4. Go into your router security settings and change from WEP to WPA with AES.

5. Renew IP Address: (especially if you are droping internet connection)

• Launch Settings app

• Tap on Wi-Fi

• Tap on the blue arrow of the Wi-Fi network that you connect to from the list

• In the window that opens, tap on the Renew Lease button

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iOS 6 Wifi Problems/Fixes

Fix For iOS 6 WiFi Problems?

http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/

Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It

http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug

How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6

http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html

iOS 6 iPad 3 wi-fi "connection fix" for netgear router

http://www.youtube.com/watch?v=XsWS4ha-dn0

Apple's iOS 6 Wi-Fi problems

http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/

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How to Fix a Poor Wi-Fi Signal on Your iPad

http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm

iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398

iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304

WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/

How to Fix: My iPad Won't Connect to WiFi

http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm

iOS: Connecting to the Internet http://support.apple.com/kb/HT1695

iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199

How to Quickly Fix iPad 3 Wi-Fi Reception Problems

http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/

iPad Wi-Fi Problems: Comprehensive List of Fixes

http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/

Connect iPad to Wi-Fi (with troubleshooting info)

http://thehowto.wikidot.com/wifi-connect-ipad

Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE

Fix Slow WiFi Issuehttps://discussions.apple.com/thread/2398063?start=60&tstart=0

How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issuehttp://tinyurl.com/7nvxbmz

Unable to Connect After iOS Update - saw this solution on another post.

https://discussions.apple.com/thread/4010130

Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.

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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.

 Cheers, Tom 😉

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Answer 3

DonnieZ Author

Level 1

0 points

Jan 17, 2013 3:48 PM in response to Texas Mac Man

Tom -

I assume you just have that on "copy and paste" for any thread that has "WiFi" in the title. Had you bothered to read my post, you would have seen that absolutely none of what you posted applies.

I guess you might just want to get your post count higher or something. Your post was not helpful and anyone searching for "WiFi" has seen the same thing a hundred times.

This is NOT an issue with the WiFi network, it's not an issue with DHCP, Network settings, wireless channels, etc..

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Answer 4

Nosamp

Level 1

6 points

Feb 8, 2013 10:46 AM in response to DonnieZ

Hi,

I've just read in another post that a 'dual band router' my be helpful?

I too am having issues with my wifi speed (ipad 4) and I know it's not my router as my girlfriend whilst sitting next to me on her ipad 3 is getting nearly double the download speed!? Plus all the iPhones and iPods the kids have are all getting faster speeds, sure we have a few devices but I'm a bit pee'd off the newest and most expensive device (that happens to be mine) is getting the slowest speeds!

So I know that turning the router off, resetting it or all the other generic solutions that I've been told to try wont make any difference.

If anyone else has gone from a normal (single band? router - maybe 2 years old) to a dual band and this has dramatically helped can they post up please as I will look into getting one.

Thanks

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