7 Replies Latest reply: Jan 19, 2013 1:32 PM by BDAqua
NieshaOh_SoPweedie Level 1 (0 points)

I have a Mac 10.4.11 and i have tired and tired to update it but it doesnt update all my applications are missing i cant get to system perfernces are anything like that.. and time i try to download anything my mac it doesnt work nor does it open .. please help me

iMac, Mac OS X (10.4.1)
  • BDAqua Level 10 (122,296 points)



    Could be many things, we should start with this...


    "Try Disk Utility


    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."




    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.


    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)


    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

  • NieshaOh_SoPweedie Level 1 (0 points)

    i dont a disc at this time.. see i live in the caribbean and these no apple stores down here.and everytime i open perferences a folder comes by up the name content..


    and am hearing i should upgrade to snow leopard but i cant find it online .. and then again no stores down here is there any i get this upgrade online for or free on the apple store..  cause everything my mac keeps delelting

  • BDAqua Level 10 (122,296 points)

    Snow Leopard/10.6.x Requirements...


    General requirements

       * Mac computer with an Intel processor

        * 1GB of memory (I say 4GB at least, more if you can afford it)

        * 5GB of available disk space (I say 30GB at least)

        * DVD drive for installation

        * Some features require a compatible Internet service provider; fees may apply.

        * Some features require Apple’s MobileMe service; fees and terms apply.


    Which apps work with Mac OS X 10.6?...




    Buy Snow Leopard >




    Call Apple Sales...in the US: 1-800-MY-APPLE. Or Support... 1-800-275-2273


    Other countries...


  • NieshaOh_SoPweedie Level 1 (0 points)

    Mac OS X

    Version 10.4.11


    Processor :2ghz Intel core 2 duo

    Memory :2GB 677 DDR2 SDRA,


    thats the version of mac i have.. btw cant snow leopard be downloaded or upgrade online..?



    does it have to be purchases from the apple cant be brought on amazon ....? cause i lived outside the US

  • BDAqua Level 10 (122,296 points)

    Amazon will work fine, one installed you can update for free to 10.6.8, but upgrades to the second number are always paid.

  • NieshaOh_SoPweedie Level 1 (0 points)

    Thanks very much for your Help

  • BDAqua Level 10 (122,296 points)

    OK, good luck!